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Author Topic: Avast Providers problem  (Read 8566 times)

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Offline DavidR

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Re: Avast Providers problem
« Reply #15 on: October 27, 2006, 06:26:05 PM »
Your welcome, glad that we could help.
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Evanhoe

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Re: Avast Providers problem
« Reply #16 on: October 28, 2006, 12:57:51 PM »
David,
Well,it didn't take long for the problem to reappear!I had to reboot this morning,for Avast to come on normally.I'll give it a few days to see,if it will correct hitself.If not I'll be back.

VAN
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Offline Lisandro

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Re: Avast Providers problem
« Reply #17 on: October 28, 2006, 01:36:50 PM »
Quote from: Evanhoe on October 28, 2006, 12:57:51 PM
I had to reboot this morning,for Avast to come on normally.
Please, check the avast log viewer to see if there is any relevant info there.
Also, Control Panel > Administrative Tools > Events to see if there is any 'Error' information right after you logon Windows today.
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Evanhoe

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Re: Avast Providers problem
« Reply #18 on: October 29, 2006, 01:03:40 PM »
Hi Tech,
Avast rebooted ok this morning!The Log Viewer only had one thing under ''Notice'':About updating VPS 0643.8.
In event Viewer,clicking Application (or any of the other 3),and click Open Log File,I get a Window that says,Look In(IE:My Computer),and I don't know what to type in the File Name  thing?Can you pls advise?

VAN
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Offline Lisandro

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Re: Avast Providers problem
« Reply #19 on: October 29, 2006, 03:13:03 PM »
Quote from: Evanhoe on October 29, 2006, 01:03:40 PM
Hi Tech, Avast rebooted ok this morning!The Log Viewer only had one thing under ''Notice'':About updating VPS 0643.8.
Let the slider on 'Debug' for a while. Then all the events above the debug level will be included.
After some days, you can turn back to the Notice log level.

Quote from: Evanhoe on October 29, 2006, 01:03:40 PM
In event Viewer,clicking Application (or any of the other 3),and click Open Log File,I get a Window that says,Look In(IE:My Computer),and I don't know what to type in the File Name  thing?Can you pls advise?
Can you rephrase, or better, can you post a screenshot of it? I don't understand.
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Evanhoe

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Re: Avast Providers problem
« Reply #20 on: October 30, 2006, 12:15:21 PM »
Thanks Tech,
I've done the Debug thing,and will check it in a couple of days.
I've yet to master the ''Posting of a Screenshot'' thing!,but I'LL
work on it some more,and see if I can succeed.

VAN
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Offline Lisandro

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Re: Avast Providers problem
« Reply #21 on: October 30, 2006, 03:44:28 PM »
Quote from: Evanhoe on October 30, 2006, 12:15:21 PM
I've yet to master the ''Posting of a Screenshot'' thing!
Bob gives some advices here: http://forum.avast.com/index.php?topic=8982.0
My favorite screenshot application is the free WinSnap (http://www.ntwind.com/software/winsnap.html).
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Evanhoe

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Re: Avast Providers problem
« Reply #22 on: October 31, 2006, 01:10:34 PM »

Thanks Tech,
I just downloaded WinSnap,and all related information.It sure
looks promising! I'll be back soon,with results I hope!

VAN
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Offline Lisandro

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Re: Avast Providers problem
« Reply #23 on: October 31, 2006, 01:14:27 PM »
Quote from: Evanhoe on October 31, 2006, 01:10:34 PM
Thanks Tech, I just downloaded WinSnap,and all related information.It sure looks promising! I'll be back soon,with results I hope!
Yeah, it looks promissing. See you round  ;)
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