Author Topic: Avast Secure Browser... killing RAM  (Read 3464 times)

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Offline tuldor88

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Avast Secure Browser... killing RAM
« on: August 23, 2022, 05:42:59 PM »
Would anyone explain me why for the god sake Avast Secure Browser run so many processess, and every single one of them suck memory like best hooker on the street? It happen for me from ~2 weeks... well take a look:

not even single window with Secure Browser used  = 14 processes running all the time.
I'm unable to kill these processes because they are protected... and before any smartass say "it's because your browser start runing with windows... nope, it's not... in options I set it to stay down and wait for me... guess secure browser  not care and that option mean nothing to it...:


Now good people, tell me please what to do to fix that...

Offline Olga Fomicheva

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Re: Avast Secure Browser... killing RAM
« Reply #1 on: August 24, 2022, 03:01:18 PM »
Hello!

Thank you for reporting the issue. You are right, this behavior is not expected.
Please, share the diagnostic information with us to take a closer look at your case. You can find it by opening secure://settings/diagnosticInfo.
Or through the browser menu => Help and About Avast Secure Browser => About Secure Browser => Diagnostic information.

Many thanks,
Olga.

Offline tuldor88

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Re: Avast Secure Browser... killing RAM
« Reply #2 on: August 25, 2022, 05:10:33 PM »
Sure Olga, here it is:
Quote
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\User\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 7 (x64) Service Pack 1
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=22.7.6025
urlscanner_version=1.9.0.367
mimic_version=v0.1.24-c1a08c4
host_prefix=
browser_version=104.0.18088.102 (Official Build (64-bit))
cgid=311
cid=3101
uid=176f123691384161986c5b46d0c50d1e

Channel: stable
OS language: pl-pl
Browser language: pl
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Avast Secure Browser Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Blokada identyfikacji przeglądarki : 2.6.221
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.0.0.284
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.13.0.407
jfijboeaeajnoejbcdbhejlnmhepeige : Rozszerzenie NTP : 3.8.109
kdhipfbocahipinepiahppeionfbahlg : Avast Pobieranie filmów : 2.7.174
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.57
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.18
onochehmbbbmkaffnheflmfpfjgppblm : Avast Privacy Guard : 2.8.353

Disabled extensions:
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341

Offline tuldor88

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Re: Avast Secure Browser... killing RAM
« Reply #3 on: August 27, 2022, 06:31:23 AM »
So, any idea how to fix that?

Offline bob3160

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Re: Avast Secure Browser... killing RAM
« Reply #4 on: August 28, 2022, 01:11:54 AM »
So, any idea how to fix that?
You'll probably need to wait till Mon. to receive a reply.
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Offline tuldor88

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Re: Avast Secure Browser... killing RAM
« Reply #5 on: August 30, 2022, 11:27:04 PM »
Guess you are right Bob, I'm only unsure WHICH monday...

Offline bob3160

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Re: Avast Secure Browser... killing RAM
« Reply #6 on: August 30, 2022, 11:39:31 PM »
Guess you are right Bob, I'm only unsure WHICH monday...
I just sent them a reminder.....
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Ekaterina Bayushkina

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Re: Avast Secure Browser... killing RAM
« Reply #7 on: August 31, 2022, 12:36:50 PM »
Guess you are right Bob, I'm only unsure WHICH monday...
I just sent them a reminder.....

Hey, tuldor88, thank you for your feedback
Could you please add command line column to your Task Manager and send me screenshot
It should look like this:
« Last Edit: August 31, 2022, 12:50:31 PM by Ekaterina Bayushkina »
Avast Browser QA Team

Offline tuldor88

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Re: Avast Secure Browser... killing RAM
« Reply #8 on: September 01, 2022, 06:51:40 AM »
Here it is:

and here is second with command line:

of course again screen was made without using browser.
« Last Edit: September 04, 2022, 08:56:46 AM by tuldor88 »

Offline tuldor88

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Re: Avast Secure Browser... killing RAM
« Reply #9 on: September 06, 2022, 09:28:11 AM »
What can I say?

Offline Sandu-RM

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Re: Avast Secure Browser... killing RAM
« Reply #10 on: September 07, 2022, 03:42:14 PM »
What can I say?


Hello tuldor88,

I'm very sorry for the investigation taking so long, my colleagues are trying to reproduce the issue on the same setup and will come back with some further information soon. Since we don't have any similar cases registered it may take some time to figure it out.

We appreciate your patience and understanding on this matter.

Sandu

Offline tuldor88

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Re: Avast Secure Browser... killing RAM
« Reply #11 on: September 18, 2022, 09:17:17 PM »
Hello tuldor88,

I'm very sorry for the investigation taking so long
No worries, topic is outdated - found my solution in 3 steps:
1) hit 'uninstall' on avast browser
2) install opera instead
3) be happy
and... it really worked!

So no need to rush and thanks for trying ;)
« Last Edit: September 18, 2022, 09:19:07 PM by tuldor88 »

Offline bob3160

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Re: Avast Secure Browser... killing RAM
« Reply #12 on: September 18, 2022, 10:03:18 PM »
Hello tuldor88,

I'm very sorry for the investigation taking so long
No worries, topic is outdated - found my solution in 3 steps:
1) hit 'uninstall' on avast browser
2) install opera instead
3) be happy
and... it really worked!

So no need to rush and thanks for trying ;)
Problem solved. Now enjoy sharing your info with China. :)
Maybe you didn't know, Opera is owned by a Chinese consortium.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline tuldor88

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Re: Avast Secure Browser... killing RAM
« Reply #13 on: October 22, 2022, 07:57:13 PM »
I uninstalled browser, installed it again and problem... appear again maybe 2 or 3 days later, same as before...

Offline loungehake

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Re: Avast Secure Browser... killing RAM
« Reply #14 on: October 31, 2022, 03:45:41 PM »
Chrome web browsers spawn a lot of processes in order to achieve greater process isolation and so enhance security. It's been happening for many years. Avast Secure Browser doesn't seem to me to run with an excessive number of processes.
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