Author Topic: How do I contact Avast support  (Read 403 times)

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Offline dawg55

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How do I contact Avast support
« on: December 18, 2020, 08:17:05 PM »
I had the Free Avast over a year ago. Then I upgraded to the Paid subscription $30... I thought it included a VPN but it did not and anything really useful required an additional PAID Subscription so I 'Thought' I canceled 'Auto Renewal' .. found another suitable program for my needs (Norton 360) I AD to UNINSTALL AVAST to run Norton.. so I did.
About two Months ago I received a Credit Card charge for approximately $80 for 'Auto-renewal' through my Wife's PayPal. I disputed the charge showing I had cancelled before the 60 Day period was up but have gotten no reimbursement through PayPal or through Avast. I recently 'inherited' a Laptop and decided I would go ahead and Install Avast on this.. since I HAVE ALREADY PAID $80 for it. I Logged into My Avast account.. it now shows...NO Paid Proscription? GREAT!! NO REFUND..NO PRODUCT and NO WAY to CONTACT to get this resolved! I am 65 years Old ..on Social Security and cannot AFFORD this type of unexpected COSTS? ANY Help to Contact Avast support or Administration would be GREATLY APPRECIATED! Thank You.

Offline schmidthouse

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Re: How do I contact Avast support
« Reply #1 on: December 18, 2020, 09:33:23 PM »
Contact Avast Support  :)
***HP ENVY 15K LT W10 Pro 20H2 64Bit/750GB HD/16GB Ram/Avast Premium 21.2.2452b/Secureline VPN v.5.9b/ADU v.21.1b/ASB v.88.2b/ACP 21.1b/ SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/Avast Premium 21.2.2452b/ADU v.21.1b/ACP 21.1/SANDBOXIE/MailWasherPRO/HotSpot Shield
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40