Author Topic: PC Stuttering with Avast  (Read 970 times)

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Offline Commodore2

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PC Stuttering with Avast
« on: February 09, 2021, 01:17:24 AM »
So I had bought a new computer a just recently and installed Avast Premium that I still had onto it but when I did so I noticed that my PC was going through numerous stutters whether I was playing any games, watching videos or stream or even just moving my mouse back and forth on web pages.

I uninstalled Avast to make sure that it was the cause and sure enough when it was gone everything was all good. I'm positive I had the most recent version of premium downloaded from the website and I even tried the same thing with the free version and it also caused the stutters as well. I tried repairing Avast and it did nothing and as stated before I've uninstalled and reinstalled numerous time with no change. I wanted to know if there was a wide accepted fix for this so I can continue to use Avast premium while I have it

Offline Asyn

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Re: PC Stuttering with Avast
« Reply #1 on: February 09, 2021, 07:14:21 AM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 21.5.6354.BCi [UI.646] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.82
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline strakl

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Re: PC Stuttering with Avast
« Reply #2 on: February 09, 2021, 10:05:04 AM »
Perhaps your pc is slow itself and can't handle an antivirus?

Offline Commodore2

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Re: PC Stuttering with Avast
« Reply #3 on: February 12, 2021, 07:14:21 PM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Avast Premium Security 20.10.5824

Offline schmidthouse

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Re: PC Stuttering with Avast
« Reply #4 on: February 12, 2021, 07:27:24 PM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Avast Premium Security 20.10.5824

It would help to reply to all the questions Asyn asked.
***HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.5.2470b/Secureline VPN v.5.12.5576b/ADU v.21.1b/ASB v.91.0b/ACP 21.1b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/Avast Premium 21.5.2470b/ADU v.21.1b/ACP 21.1b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline Commodore2

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Re: PC Stuttering with Avast
« Reply #5 on: February 12, 2021, 11:28:23 PM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Avast Premium Security 20.10.5824

It would help to reply to all the questions Asyn asked.

Apologies, I didnt realize there were more, just thought it was blurb.

Windows 10 64 bit

No other security software other than the default windows defender on my PC

And I havent used any others beside Avast

Offline Asyn

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Re: PC Stuttering with Avast
« Reply #6 on: February 13, 2021, 09:07:56 AM »
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.5.6354.BCi [UI.646] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.82
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Commodore2

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Re: PC Stuttering with Avast
« Reply #7 on: February 17, 2021, 09:39:50 PM »
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

I'm unable to use the link to get the offline version of Avast, it just opens and closes a tab and doesn't start the download

Offline Commodore2

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Re: PC Stuttering with Avast
« Reply #8 on: February 18, 2021, 01:13:07 AM »
Okay now I managed to download the latest version of Avast that dropped this month and I followed all the steps while also disabling Windows Defender, the stuttering is gone from everything except when I'm gaming now. There's still a stutter while playing games that I have downloaded (FF14, COD MW, etc...)

Offline Asyn

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Re: PC Stuttering with Avast
« Reply #9 on: February 18, 2021, 07:15:23 AM »
Hi, see if it helps to run the game/app in DND mode.
https://support.avast.com/en-ww/article/Antivirus-Do-Not-Disturb-FAQ
Win 8.1 [x64] - Avast PremSec 21.5.6354.BCi [UI.646] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.82
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0