Author Topic: I was charged after my cancellation  (Read 1238 times)

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Offline 228808259

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I was charged after my cancellation
« on: January 07, 2021, 10:03:09 PM »
I had cancelled the subscription for Cleanup before I was charged. I don't know why it automatically renewed my subscription again without any of my operating. It just happened. Please refund that money. Thank you.

Offline DavidR

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Re: I was charged after my cancellation
« Reply #1 on: January 07, 2021, 10:13:49 PM »
You can submit a refund request.  If you cancelled close to your auto payment mandate it could have gone through before it was actioned.

Refund request - If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.
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