Author Topic: Version 87 has slowed my browser considerably. Is there any way to revert to 86?  (Read 3663 times)

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Offline afftaxi

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Ever since I clicked on Update and ver. 87 was installed I have noticed a sometimes considerable lag time to open or refresh nearly all of my tabs.
I was quite happy with Ver. 86. Is there anywhere I can download the Previous version?

Offline Anastasia Astakhova

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Unfortunately there is no way to downgrade browser manually, but you can try to reinstall.
Does this happen to you browser after relaunch browser/os too? could you please post here Diagnostic Information from secure://settings/help?

Offline afftaxi

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executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\OfficeHDD\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 7 (x64) Service Pack 1
av_version=20.10.2442
urlscanner_version=1.6.0.266
host_prefix=
browser_version=87.0.7480.89 (Official Build (64-bit))
cgid=213
cid=3178
uid=7672eddaf71d4c238060a1c46d62c3ce

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://duckduckgo.com/?t=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
bmnlcjabgnpnenekpadlanbbkooimhnj : Honey : 12.8.5
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
epffkfffophpagfbbklffindaiconkmc : Hulu : 2019.12.19.57381
imijmahkfppdoljojfkilpnhpegkkdge : Amazon Assistant for Chrome : 10.2007.16.1038
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.4.121
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.136
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.2.0.197
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.15
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8720.1005.0.2

Disabled extensions:
gpglbgbpeobllokpmeagpoagjbfknanl : Helium Backup : 1.0.1.5
jdkjpclhckllbakbenlccdlffobbilfo : Video Converterz : 4.1.0
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.1.194

Offline Jiří Malina

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I see that you have disabled "Avast Performance Manager" can you please enable it and try if it helped?

Offline afftaxi

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The Performance Manager does not show up in my extensions in Developer Mode and I cant find it anywhere?

Offline Jiří Malina

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In that case please try to reinstall the browser, it looks that for some reason PM was turned of for you and because this one is not shown in dev mode its problematic to turn it on manually.

Offline afftaxi

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I just reinstalled browser yesterday hoping that would help. Should I try it again?

Offline Jiří Malina

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Yes please try it again with the full uninstall and install. Also please send new diag info right after install before installing other extensions so we can check that they are not influencing it.

Offline afftaxi

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here is the diag. info but it is still disabled. The extensions that are enabled were automatically installed. I did not install any extensions. When Setup asked me if I wanted to keep browsing data, I said Yes, but other than that i did not install extensions.

BTW: it now shows Version 86 again, so I will post back if my performance issues have disappeared.

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\OfficeHDD\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 7 (x64) Service Pack 1
av_version=20.10.2442
urlscanner_version=1.6.0.266
host_prefix=
browser_version=86.1.6938.199 (Official Build (64-bit))
cgid=100
cid=3178
uid=7672eddaf71d4c238060a1c46d62c3ce

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://duckduckgo.com/?t=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
bmnlcjabgnpnenekpadlanbbkooimhnj : Honey : 12.8.5
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
epffkfffophpagfbbklffindaiconkmc : Hulu : 2019.12.19.57381
imijmahkfppdoljojfkilpnhpegkkdge : Amazon Assistant for Chrome : 10.2007.16.1038
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.4.121
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.136
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.2.0.197
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.15
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8720.1005.0.2

Disabled extensions:
gpglbgbpeobllokpmeagpoagjbfknanl : Helium Backup : 1.0.1.5
jdkjpclhckllbakbenlccdlffobbilfo : Video Converterz : 4.1.0
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.1.194

Offline afftaxi

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Yes, My performance issues HAVE disappeared!

I don't know how I got Ver. 86 back? I just downloaded from Avast.

Offline Jiří Malina

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Great news! But the update will probably still happen in future, so please if the issue will happen again let us know :)

Offline afftaxi

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Don't I have to ok any updates manually? And anyway, at least we know that it is not a Performance Manager issue since the Extension still does not even show up in my list.
« Last Edit: January 13, 2021, 03:57:02 PM by afftaxi »

Offline Jiří Malina

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We definitely recommend to update browser for security reasons. So even when you need to manually confirm it I would suggested to do so. We will see if the next time you will have problem or it will not appear again.

Offline afftaxi

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Ok, Thanks, I will let you know if I have any problems with Version 88.