Author Topic: Web Shield and Office365 Outlook issues  (Read 1390 times)

0 Members and 1 Guest are viewing this topic.

Offline nigeltufnelny

  • Newbie
  • *
  • Posts: 9
Web Shield and Office365 Outlook issues
« on: January 10, 2021, 06:34:15 PM »
I have had Avast pop up and block my work's O365 Outlook saying it's phishing since yesterday.  It doesn't block my personal Outlook account.  I have tried putting in exceptions, but I must be missing something.

I want to use my home PC since my work laptop is underpowered (and I don't like Mac).  I don't have Avast on my work laptop and O365 Outlook works fine on that.  Work won't make exceptions for me.   I've had Avast for years and would rather not switch....thanks.


Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Web Shield and Office365 Outlook issues
« Reply #1 on: January 11, 2021, 01:27:30 PM »
I have had Avast pop up and block my work's O365 Outlook saying it's phishing since yesterday.  It doesn't block my personal Outlook account.  I have tried putting in exceptions, but I must be missing something.

I want to use my home PC since my work laptop is underpowered (and I don't like Mac).  I don't have Avast on my work laptop and O365 Outlook works fine on that.  Work won't make exceptions for me.   I've had Avast for years and would rather not switch....thanks.

Hi,

Please attach a screenshot of the message you are referring to.

Offline nigeltufnelny

  • Newbie
  • *
  • Posts: 9
Re: Web Shield and Office365 Outlook issues
« Reply #2 on: January 11, 2021, 03:08:04 PM »
Here's a screenshot.  Also getting same message on other PCs in the house.


Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Web Shield and Office365 Outlook issues
« Reply #3 on: January 13, 2021, 12:02:04 PM »
Hi,

This was a false positive. Should be fixed by now.