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Author Topic: I was charged for subscription that was deactivated  (Read 2858 times)

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Offline julia.merkusheva

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I was charged for subscription that was deactivated
« on: January 04, 2021, 05:28:23 AM »
I de-activated VPN subscription but received a bill for taking money from my account for whole year!
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Offline Asyn

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Re: I was charged for subscription that was deactivated
« Reply #1 on: January 04, 2021, 06:53:13 AM »
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Offline davidstarpro

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Re: I was charged for subscription that was deactivated
« Reply #2 on: January 16, 2021, 12:52:51 AM »
We have a similar problem.  I paid 1 year of License and they already cut my service due to a supposed reimbursement request.  I am waiting for a fair and legal solution.
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Offline DavidR

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Re: I was charged for subscription that was deactivated
« Reply #3 on: January 16, 2021, 01:52:23 AM »
You had a response by an Avast Team member, in your other topic.  Until that is resolved one way or another they are unlikely to reactivate the license.

Quote from: r@vast on January 15, 2021, 02:57:08 PM
Quote from: davidstarpro on January 15, 2021, 04:41:43 AM
On November 23 2020 I paid a license for 1 year of Avast Secure Line and now my license has been canceled for no reason.  This is a THEFT because my license expires until November 23 2021. Is there someone from Avast who can explain to me why they canceled my subscription or license?. ID de pedido 85056283800

Hi,

The license was cancelled since you initiated a chargeback on January 7, 2021.
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