Author Topic: Avast Premium Security for 1 device used on 3.  (Read 979 times)

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Offline MahTo

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Avast Premium Security for 1 device used on 3.
« on: January 24, 2021, 04:15:57 PM »
Hi,

First, forget my bad english.

Since i changed my ssd (format before i install the new one )

I have a message in my Avast Premium security account in the section subscriptions wich says : Avast Premium Security for 1 devices used on 3.

And i have a message in my Avast Premium Security interface in the section subscriptions wich says : Active on : 3 Devices on 1 during the last 30 days.

I suscribed for one device and i just installed Avast on one computer, i don't understand this notification. Why 3 devices when i just have one ?

How i can solve the problem , and more important, can avast work correctly on my current pc if it is said active on 3 other devices ? How to be sure that the real-time protection or the other protection are working well ?

I tried to unistall Avast and install again, same problem, and i also tried to format again, same problem.

Thanks in advance.
« Last Edit: January 24, 2021, 04:23:59 PM by MahTo »

Offline bob3160

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Re: Avast Premium Security for 1 device used on 3.
« Reply #1 on: January 24, 2021, 05:00:43 PM »
I suggest you try the following,

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
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