Author Topic: Please help  (Read 785 times)

0 Members and 1 Guest are viewing this topic.

Offline Katarina21

  • Newbie
  • *
  • Posts: 4
Please help
« on: January 18, 2021, 01:07:45 PM »
Hi,
I payed for premium, when i was done with the payment it said the order didn't go through. I tried one more time and the same thing happened again. I am angry because the money i tried to pay got removed from my bank account. Twice. But i haven't gotten any of the "benefits" of having this premium antivirus subscription. What in the world am i supposed to do?

 

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 1692
Re: Please help
« Reply #1 on: January 18, 2021, 01:13:59 PM »
Hi,
I payed for premium, when i was done with the payment it said the order didn't go through. I tried one more time and the same thing happened again. I am angry because the money i tried to pay got removed from my bank account. Twice. But i haven't gotten any of the "benefits" of having this premium antivirus subscription. What in the world am i supposed to do?

Hi,

I could not find any subscription under the email address used to register on this forum. Could you please PM me the name and country used for the order?

Offline Katarina21

  • Newbie
  • *
  • Posts: 4
Re: Please help
« Reply #2 on: January 18, 2021, 01:17:01 PM »
Hi,
I payed for premium, when i was done with the payment it said the order didn't go through. I tried one more time and the same thing happened again. I am angry because the money i tried to pay got removed from my bank account. Twice. But i haven't gotten any of the "benefits" of having this premium antivirus subscription. What in the world am i supposed to do?

Hi,

I could not find any subscription under the email address used to register on this forum. Could you please PM me the name and country used for the order?

Hi, how do i PM?

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72283
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37106
Re: Please help
« Reply #4 on: January 18, 2021, 01:21:38 PM »
Quote
Hi, how do i PM?
You clik name of the person you want to PM then see send PM om left side

Offline Katarina21

  • Newbie
  • *
  • Posts: 4
Re: Please help
« Reply #5 on: January 18, 2021, 01:25:24 PM »
Quote
Hi, how do i PM?
You clik name of the person you want to PM then see send PM om left side

yep i figured that part out, thank u

Offline Katarina21

  • Newbie
  • *
  • Posts: 4
Re: Please help
« Reply #6 on: January 18, 2021, 01:41:47 PM »
Everything is fixed!
Thank you if it was done by anyone of you! <3