Author Topic: Moving Avast  (Read 2409 times)

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ToolWatch

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Moving Avast
« on: November 15, 2006, 08:31:55 PM »
I have to reformat 3 of our laptops, all of which have Avast Pro.  Does anyone know how I go about getting the software reauth'd?  I know it asks for a license key and those have since been lost.
« Last Edit: November 15, 2006, 09:02:24 PM by ToolWatch »

Offline DavidR

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Re: Moving Avast
« Reply #1 on: November 15, 2006, 09:34:52 PM »
I would say you will either need to contact the reseller you purchased the licenses through or contact sales @ avast.com (without the quotes) and explain the circumstances. They are both likely to need some information like the email address used, etc. to confirm your having purchased the licenses.
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ToolWatch

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Re: Moving Avast
« Reply #2 on: November 15, 2006, 10:28:00 PM »
I emailed support but 3 days later have not seen anything.  I'll try sales, anyone else done this and know for sure?

Offline DavidR

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Re: Moving Avast
« Reply #3 on: November 16, 2006, 12:09:32 AM »
A number of people have for one reason or another need to get a replacement license/registration key in the forums. The Alwil staff that frequent the forums have always said to contact the sales team, as they have access to the records I believe.
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Offline Lisandro

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Re: Moving Avast
« Reply #4 on: November 16, 2006, 01:50:21 AM »
Those have since been lost.
The keys are generally sent to the same registered email.
Please, try again explaining the situation to sales@avast.com  :)
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