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Author Topic: operating system not supported Error code 45056  (Read 2837 times)

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Offline david.lucas56

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operating system not supported Error code 45056
« on: January 25, 2021, 12:12:17 PM »
Hi I have paid for Avast Premium, and now that I try to load it I get the message above.
It also says to check C:\ProgramData\Avast Software\Icarus\Logs\sfx.log which I cannot find
I am running Windows 7 home premium 64 bit.
I had the free version working OK, I also tried deleting the free version program and re-booted with no joy
Any help gratefully received
Many Thanks
Dave
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Offline Asyn

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Re: operating system not supported Error code 45056
« Reply #1 on: January 25, 2021, 01:00:46 PM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline david.lucas56

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Re: operating system not supported Error code 45056
« Reply #2 on: January 25, 2021, 01:25:14 PM »
Hi Asyn
Thanks for the reply
Version/build? Whatever was on the website, is there a choice?
OS, as stated Windows 7 Home premium 64 bit
No other security installed
As stated, used free Avast with no problem
Many Thanks
Dave
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Offline Asyn

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Re: operating system not supported Error code 45056
« Reply #3 on: January 25, 2021, 01:28:50 PM »
Quote from: david.lucas56 on January 25, 2021, 01:25:14 PM
OS, as stated Windows 7 Home premium 64 bit
Is your W7 up to date..!? Which SP is installed..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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