Author Topic: Avast passwords not working  (Read 7684 times)

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Offline Alksandr

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Avast passwords not working
« on: July 28, 2018, 07:43:40 PM »
My avast passwords is impossible to reinstall. It keeps being stuck in a loading loop.



I haven't been able to use this for 2 weeks already. This is really pissing me off. Paying for something i cannot use.
« Last Edit: August 02, 2018, 08:45:51 PM by Alksandr »

Offline Asyn

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Re: Avast passwords not working
« Reply #1 on: July 28, 2018, 07:49:02 PM »
Please attach your screenshot(s), some of us don't follow external links. ;)
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Offline Alksandr

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Re: Avast passwords not working
« Reply #2 on: August 02, 2018, 08:46:55 PM »
I don't know how to attach images on this forum. I have added image tags so it displays the image.

Offline Alksandr

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Re: Avast passwords not working
« Reply #3 on: August 07, 2018, 01:57:16 AM »
Can anyone fix this issue please! I have been sitting on broken Passwords application for months!

EDIT: i have completely reinstalled Avast, finally got the avast passwords working a bit. Stuck on trying to enable One Touch. I keep pressing "Start now" but nothing happens. this is amazing.
« Last Edit: August 07, 2018, 08:07:51 AM by Alksandr »

Offline Alksandr

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Re: Avast passwords not working
« Reply #4 on: August 07, 2018, 07:20:23 PM »
Ok I fixed the 2nd problem too. In order to fix it, you have to go to settings then click on Sync then login to your avast account again from passwords app. After you login, then you can enable One Touch.

Offline Alksandr

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Re: Avast passwords not working
« Reply #5 on: August 07, 2018, 07:22:11 PM »
Ok so synchronizing the application crashes it. Now i have this showing up


and Avast Passwords is stuck in infinite loop again

Offline Alksandr

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Re: Avast passwords not working
« Reply #6 on: August 07, 2018, 07:25:52 PM »
And now it fixed itself after messing around with the glitchy app forever. Thanks.

Offline davidsmithey

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Re: Avast passwords not working
« Reply #7 on: December 17, 2020, 07:19:20 PM »
Avast in infinite loop - any fix?


Offline r@vast

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Re: Avast passwords not working
« Reply #8 on: December 18, 2020, 03:04:22 PM »
Avast in infinite loop - any fix?



Hi,

Could you please provide more details (e.g. which version, which part of avast, steps you take that results in this issue)? Please kindly also include a screenshot, this might allow us to have a better overview of the issue.
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot

Offline macbradphoto

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Re: Avast passwords not working
« Reply #9 on: December 31, 2020, 05:37:56 PM »
I just got off the phone with AVAST tech support because I cant access my passwords, and was told they NO LONGER SUPPORT passwords! The woman sounded like she was in an Indian call center and no knowledge of the product whatsoever. Horrible tech experience. Maybe its time to dump AVAST.

Offline Sharon168

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Re: Avast passwords not working
« Reply #10 on: February 03, 2021, 05:01:15 PM »
I totally agree..it was very disrespectful of AVAST to cancel the password saver without prior warning to it's users...This has left ma and probably many others in a difficult position of having no access to their passwords!  I intend to find a new security company that is dependable!  I have paid premiums for almost all of AVAST products and now this...It's just wrong!

Offline bob3160

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Re: Avast passwords not working
« Reply #11 on: February 03, 2021, 10:13:15 PM »
I totally agree..it was very disrespectful of AVAST to cancel the password saver without prior warning to it's users...This has left ma and probably many others in a difficult position of having no access to their passwords!  I intend to find a new security company that is dependable!  I have paid premiums for almost all of AVAST products and now this...It's just wrong!
Discontinuation has been announced for a very long time. If you called Avast, you called third part support.
Avast does not have direct phone support.
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Offline Anne198

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Re: Avast passwords not working
« Reply #12 on: February 07, 2021, 05:54:33 AM »
If they discontinued it, why is it still popping up to try to fill in passwords? 

And where did they announce it?  I didn't receive any email regarding this.

Where is the Moderator to answer this?  #Moderator

Offline r@vast

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Re: Avast passwords not working
« Reply #13 on: February 08, 2021, 02:00:38 PM »
If they discontinued it, why is it still popping up to try to fill in passwords? 

And where did they announce it?  I didn't receive any email regarding this.

Where is the Moderator to answer this?  #Moderator

Hi,

Avast Passwords was put on hold and it is no longer available to new users. https://blog.avast.com/avast-passwords-eol-avast
We will continue to provide support to those who already have Avast Passwords installed, where possible.

Offline rafaelfs.rj

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Re: Avast passwords not working
« Reply #14 on: February 17, 2021, 03:12:45 PM »
If they discontinued it, why is it still popping up to try to fill in passwords? 

And where did they announce it?  I didn't receive any email regarding this.

Where is the Moderator to answer this?  #Moderator

Hi,

Avast Passwords was put on hold and it is no longer available to new users. https://blog.avast.com/avast-passwords-eol-avast
We will continue to provide support to those who already have Avast Passwords installed, where possible.
How can it be discontinued when there are lots of people who paid 3 years license, for example? That's my case, by the way. I had to reinstall Avast "Premium" Security and my passwords had just vanished.