Author Topic: False positives - Phishing URLs - Damage to reputation  (Read 677 times)

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Offline Student Storage Box

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False positives - Phishing URLs - Damage to reputation
« on: January 29, 2021, 11:59:28 AM »
The avast software is saying that our company domains www.studentstoragebox.co.uk, studentstoragebox.com, onestopworldwide.com, and storagecollect.com contain phishing URLs.

This has caused concerns and damage to our reputation among our customers who had your software on their devices. Can we understand what happened here and what had triggered the false positive?

Thank you in advance for clarification.

Kind regards

Student Storage Box

Offline Asyn

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Re: False positives - Phishing URLs - Damage to reputation
« Reply #1 on: January 29, 2021, 12:05:44 PM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0