Author Topic: Why do you show a password in an email???  (Read 988 times)

0 Members and 1 Guest are viewing this topic.

Offline Linda Couch

  • Newbie
  • *
  • Posts: 1
Why do you show a password in an email???
« on: February 01, 2021, 08:18:39 PM »
Just received an email that my subscription was automatically renewed. In it, my account password is displayed. WHY????? Of all things, the company I'm paying to keep my devices and data safe is making my password visible. Please change this.

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 1836
Re: Why do you show a password in an email???
« Reply #1 on: February 05, 2021, 01:23:59 PM »
Just received an email that my subscription was automatically renewed. In it, my account password is displayed. WHY????? Of all things, the company I'm paying to keep my devices and data safe is making my password visible. Please change this.

Hi,

This password is auto-generated (enabling you to access your order details online) and it is currently only possible to send it to you via email.
We do understand your concern and we plan on changing this process in the future.