Author Topic: Avast On-Premise Management Console 7.29 HF4  (Read 1519 times)

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Offline Pavel Jirsak

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Avast On-Premise Management Console 7.29 HF4
« on: February 02, 2021, 10:23:53 AM »
We're pleased to announce that Avast Business On-Premise Management Console 7.29 - Hotfix 4 was released.

This new version brings small stability improvements and bug fixes. To learn more, view our release notes below:

Resolved issues
•   Fixed an issue with devices dropping licenses and uninstalling the AV
•   Replaced link to the support documentation in the installer
•   Fixed an issue with offline mode disappearing after upgrading to the newer version
•   Fixed an issue with out of date version notifications
•   Added support for macOS Big Sur
•   Added support for macOS ARM version of AV
•   Fixed an issue with AV installation failing in some cases
•   Fixed an issue with getting an error after using a new license key
•   Fixed an issue with the offline network downloader unable to download updates
•   Fixed an issue with offline console turned into online after the latest update
•   Fixed an issue with Master agents disappearing from the list of agents
•   Fixed an issue with unwanted components being installed automatically
•   Fixed an issue with subscriptions after updating offline console
•   Fixed an issue with getting an error when opening reports in some rare cases

Known issues
CBC-12828   Restart and shutdown tasks failing to complete
CBC-13397   AV updates not working properly via a local update server

Avast On-Premise Management Console 7.29 HF4

Remember, to upgrade your Avast Business On-Premise Console immediately, go to our web and download the installer manually. In-application check for the new version will happen gradually in upcoming weeks.
Product manager | Taking care of the cloud and on-prem consoles

Do you want to share your feedback with me?
pavel.jirsak(at)avast.com

Offline MarcAvast

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Re: Avast On-Premise Management Console 7.29 HF4
« Reply #1 on: February 02, 2021, 12:48:59 PM »
Thank you for the new update and its fixes.

After the upgrade from previous version i saw a new error in main.log

ERROR [717d27532aadee7a5ed60768be0738b6] [1612264783327-791] c.a.b.o.s.OnPremiseServerPublicKeyProvider [AgentPool:com.avast.business.web.configuration.thread.CloudThreadPool$5@3efb6e67]: Failed to get certificate for alias [avast], keystore [C:\Program Files\AVAST Software\Management Console\console/certificates/avast.p12]. Check the ssl configuration in application.yml and the keystore. (OnPremiseServerPublicKeyProvider.java:69)

In application-user-config.yml everything was unchanged since last small business console version.

after changing from

keyStorePath: ${local.securityResources}/avast.p12
to
keyStorePath: C:\Program Files\AVAST Software\Management Console\console\certificates\avast.p12
it works without this error on logfile.

Offline Lukas Mizoch

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Re: Avast On-Premise Management Console 7.29 HF4
« Reply #2 on: February 03, 2021, 03:41:06 PM »
After upgrading console I see all devices with grey shield and title Installing. There is no version of program or database in device detail.

Offline Infratech Solutions

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Re: Avast On-Premise Management Console 7.29 HF4
« Reply #3 on: February 04, 2021, 05:44:06 PM »
Quote
After upgrading console I see all devices with grey shield and title Installing. There is no version of program or database in device detail.

Same problem here, not all devices, but a lot!

Offline MarijaR

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Re: Avast On-Premise Management Console 7.29 HF4
« Reply #4 on: February 08, 2021, 03:27:04 PM »
Hi,

Thank you for reaching Avast for Business Forum Technical Support.

We are sorry about the delay in response.

Please note we will create new support tickets and one of our team members will contact you to assist.

Thank you for the understanding.

Kind regards,

Marija

Offline Lukas Mizoch

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Re: Avast On-Premise Management Console 7.29 HF4
« Reply #5 on: February 22, 2021, 11:34:00 PM »
Problem still not solved.

Offline Infratech Solutions

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Re: Avast On-Premise Management Console 7.29 HF4
« Reply #6 on: February 23, 2021, 10:47:24 AM »
We have find a solution.

You have to select the devices with the grey shield and then go to Actions >> Change Subscription.

Select the license/subscription you have to be reasigned (do not use the option "Keep existing subcrition on each device unchanged") and apply. Wait a couple of minutes and refresh to see if grey shields go to green.

Test and tell us.

Offline Lukas Mizoch

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Re: Avast On-Premise Management Console 7.29 HF4
« Reply #7 on: February 23, 2021, 12:40:22 PM »
Thanks, Infrared, it helped. 👍