Author Topic: The Ad Block is gone  (Read 13608 times)

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Offline romulo98

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The Ad Block is gone
« on: February 05, 2021, 04:39:49 AM »
One reason why I use the avast browser is the native adblock. But he just disappeared. After a windows update it no longer works, and the icon no longer appears in the browser. How can I solve it?

Offline Luukjr

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Re: The Ad Block is gone
« Reply #1 on: February 05, 2021, 05:41:55 AM »
One reason why I use the avast browser is the native adblock. But he just disappeared. After a windows update it no longer works, and the icon no longer appears in the browser. How can I solve it?

You are right, after updating Secure Browser to version 88.0.7843.105 the Ad Block is missing. I hope it will be fixed soon.

diagnostic info.
Disabled extensions:
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.1.194
« Last Edit: February 05, 2021, 06:35:26 AM by Luukjr »
OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium

Offline Asyn

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Re: The Ad Block is gone
« Reply #2 on: February 05, 2021, 10:29:35 AM »
Hi guys, you can turn it back on in secure://extensions/ (Note, enable dev mode to see the extensions).
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Aaron257

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Re: The Ad Block is gone
« Reply #3 on: February 09, 2021, 06:16:40 PM »
When I go to 'secure://extensions' and choose developer mode none of the extensions appear. Not Anti-Track, Ad Block, or any others. The screen is just blank

In Security And Privacy Center a toggle shows up for some things, but not Ad Block.

I've updated the browser and Windows. I reinstalled the browser and rebooted.

Any ideas why Ad Block and other extensions would still not appear?

Offline Miranda27

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Re: The Ad Block is gone
« Reply #4 on: February 09, 2021, 11:54:55 PM »
Well my adblocker plus bank mode is gone from the browser. I reinstalled and rebooted and both are still gone. I am not sure how to fix it at all. I am not even sure if I am posting this in the right place either. Help is surly needed. My bank mode is still in my fire wall setting if I want to use bank mode I can get it that way. Still I have no ad blocker at all.

Offline Asyn

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Re: The Ad Block is gone
« Reply #5 on: February 10, 2021, 07:53:58 AM »
Please post your Diagnostic Information output. You can get it by visiting this link: secure://settings/diagnosticInfo
For problems with Bank Mode, also attach szb.log which is located here: C:\ProgramData\AVAST Software\Avast\log
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Dawn71

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Re: The Ad Block is gone
« Reply #6 on: February 11, 2021, 04:01:15 PM »
Hello.  I just had this problem solved by Avast support 2 days ago.  I allowed the tech remote access since I am not very tech savvy.  It took him about 20 minutes.  He could not determine the cause but it happened right after a windows update.  He'd hope to determine a cause to pass on to their team.  The support was prompt and excellent.

Offline bob3160

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Re: The Ad Block is gone
« Reply #7 on: February 11, 2021, 10:46:01 PM »
Hello.  I just had this problem solved by Avast support 2 days ago.  I allowed the tech remote access since I am not very tech savvy.  It took him about 20 minutes.  He could not determine the cause but it happened right after a windows update.  He'd hope to determine a cause to pass on to their team.  The support was prompt and excellent.
It isn't gone but needs to be re-activated.
Open the Browser, select the 3 dot menu
Select more tools then select extensions
Make sure Develor Mode (top right) is toggled to ON
Now go to Avast Adblock and make sure it is turned on.

Before you allow someone remote access, check with someone first. (My personal suggestion.)
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Offline nick hf

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Re: The Ad Block is gone
« Reply #8 on: February 16, 2021, 06:59:21 PM »
@ bob 3160
I also have the problem that the Ad blocker and Bank Mode have disappeared from my browser, and I'd be grateful for your advice.
Reading another thread, I uninstalled Avast Secure Browser and then reinstalled it about twenty minutes ago, but neither feature seems to be available.
Next I followed your instructions to see the extensions that were loaded. The only one I can see is the User Feedback one, I tried searching for Bank Mode, but without success, so I am guessing that Ad Blocker and Bank Mode are not installed. Are we supposed to download extension packs, if so from where?

Offline bob3160

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Re: The Ad Block is gone
« Reply #9 on: February 16, 2021, 08:08:58 PM »
@ bob 3160
I also have the problem that the Ad blocker and Bank Mode have disappeared from my browser, and I'd be grateful for your advice.
Reading another thread, I uninstalled Avast Secure Browser and then reinstalled it about twenty minutes ago, but neither feature seems to be available.
Next I followed your instructions to see the extensions that were loaded. The only one I can see is the User Feedback one, I tried searching for Bank Mode, but without success, so I am guessing that Ad Blocker and Bank Mode are not installed. Are we supposed to download extension packs, if so from where?
I've reported this to Avast, lets see if that helps and to get a reply from them.

Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline nick hf

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Re: The Ad Block is gone
« Reply #10 on: February 16, 2021, 08:46:03 PM »
Thank you.
I wasn't sure if I was just being stupid or not!

Offline bob3160

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Re: The Ad Block is gone
« Reply #11 on: February 16, 2021, 10:01:43 PM »
Thank you.
I wasn't sure if I was just being stupid or not!
Stupid is to not raise a question if you have one.
I personally don't have your problem but you appear not to be alone so it's time for Avast to chime in.
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Offline Asyn

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Re: The Ad Block is gone
« Reply #12 on: February 17, 2021, 06:53:08 AM »
Hi guys, it should be fixed in the latest version (88.1) of ASB.

Fix of displaying the extensions after installation
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline nick hf

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Re: The Ad Block is gone
« Reply #13 on: February 17, 2021, 12:07:24 PM »
@Asyn
I just checked on the Avast download and tried to update my browser. Both are telling me that this is the current version
Version 88.0.7977.151 (Official Build) (64-bit)
When do you envisage 88.1 becoming available?
I'm using Avast Secure VPN as well, does that complicate matters?

Offline bob3160

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Re: The Ad Block is gone
« Reply #14 on: February 17, 2021, 01:30:18 PM »
Hi guys, it should be fixed in the latest version (88.1) of ASB.

Fix of displaying the extensions after installation
As you and I have already reported a problem with obtaining this update,
currently, the fix isn't available to many of us.
Hopefully, it will be corrected soon.


Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet