Author Topic: [Webpage] Report a suspected false positive  (Read 5230 times)

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Offline GarsenSpanius

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[Webpage] Report a suspected false positive
« on: February 12, 2021, 03:19:24 PM »
Good Day,

Avast Webpage Report a suspected false positive is not working, it shows error no matter what you type (seems captcha problem)
https://www.avast.com/false-positive-file-form.php

Where can we submit support tickets for our false positive website?

Offline Asyn

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Re: [Webpage] Report a suspected false positive
« Reply #1 on: February 12, 2021, 03:21:32 PM »
Hi, did you try with another browser..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline GarsenSpanius

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Re: [Webpage] Report a suspected false positive
« Reply #2 on: February 12, 2021, 03:46:29 PM »
Yes we checked on:
Microsoft Edge
Chrome
Internet Explorer
Yandex Browser

From different computer same error, captcha seems blocking the submiting form

Offline Asyn

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Re: [Webpage] Report a suspected false positive
« Reply #3 on: February 12, 2021, 04:01:05 PM »
Well, ReCaptcha is provided by Google, let's hope it gets fixed soon.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: [Webpage] Report a suspected false positive
« Reply #4 on: February 12, 2021, 04:45:50 PM »
Yes we checked on:
Microsoft Edge
Chrome
Internet Explorer
Yandex Browser

From different computer same error, captcha seems blocking the submiting form

I just used Firefox and got past the I'm not a Robot validation.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: [Webpage] Report a suspected false positive
« Reply #5 on: February 12, 2021, 04:54:20 PM »
I just used Firefox and got past the I'm not a Robot validation.
Hi Dave, did you send something..!?

See: https://forum.avast.com/index.php?topic=249177.msg1584060#msg1584060
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline GarsenSpanius

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Re: [Webpage] Report a suspected false positive
« Reply #6 on: February 12, 2021, 05:01:06 PM »
Yes we checked on:
Microsoft Edge
Chrome
Internet Explorer
Yandex Browser

From different computer same error, captcha seems blocking the submiting form

I just used Firefox and got past the I'm not a Robot validation.

It's passing for me as well the security check, but after submiting the form it provides the error,

Offline Asyn

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Re: [Webpage] Report a suspected false positive
« Reply #7 on: February 12, 2021, 05:03:16 PM »
It's passing for me as well the security check, but after submiting the form it provides the error,
I already reported it, let's see...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: [Webpage] Report a suspected false positive
« Reply #8 on: February 12, 2021, 05:51:09 PM »
I just used Firefox and got past the I'm not a Robot validation.
Hi Dave, did you send something..!?

See: https://forum.avast.com/index.php?topic=249177.msg1584060#msg1584060

No I didn't as essentially I had nothing to report. Reporting a site associated with my email address wasn't something I wanted as it could generate a response from Avast that I couldn't offer any additional information.

But from the other link it is that 2nd level/submitting that is causing the issue.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline GarsenSpanius

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Re: [Webpage] Report a suspected false positive
« Reply #9 on: February 13, 2021, 11:06:11 AM »
The error is still there, seems it will take some time, have a good weekend guys!


Offline polonus

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Re: [Webpage] Report a suspected false positive
« Reply #10 on: February 13, 2021, 06:24:23 PM »
Retirable jQuery library: https://retire.insecurity.today/#!/scan/5019d0011f8d97e58845ce5a0ffa693002d42e43c5fbffd8609660c88c61d0e1

See an SRC Quick Source view of that Form page
Quote
HTML
-www.avast.com/false-positive-file-form.php
104,239 bytes, 1351 nodes

Javascript 21   (external 10, inline 11)
-www.googletagmanager.com/​gtm.js?id=GTM-PZ48F8
INLINE: (function() { // If GPC on, set DOM property to true if not
964 bytes

INLINE: !function(){let e=!1;function n(){if(!e){const n=document.createElement("meta");
613 bytes

-cdn.cookielaw.org/consent/b680e9a8-3d45-4e4a-998f-7d05f89e4486/​OtAutoBlock.js
-cdn.cookielaw.org/scripttemplates/​otSDKStub.js
INLINE: function OptanonWrapper() { var cookieBannerContainer = document.getElementBy
159 bytes

INLINE: /*! Declare GTM dataLayer */ window.dataLayer = window.dataLayer || [];
631 bytes

INLINE: (function(a,s,y,n,c,h,i,d,e){s.className+=' '+y;h.start=1*new Date; h.end=i=func
304 bytes

INLINE: (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),
340 bytes

-static3.avast.com/20001219/web/j/​jquery.js
INLINE: /* * This entire block is wrapped in an IIFE to prevent polluting the scope of
430,883 bytes

INLINE: document.documentElement.className = document.documentElement.classNam
110 bytes

INLINE: !function(a){var e="-https://s.go-mpulse.net/boomerang/",t="addEventListener";if(
2,979 bytes

INLINE: var onloadCallback = function(e) { var $elm
663 bytes

-www.google.com/recaptcha/​api.js?onload=onloadCallback&render=explicit&hl=en-ww
INLINE: window.avastGlobals = window.avastGlobals || {}; window.avastGlobals.web = {
5,314 bytes

-static3.avast.com/20001219/web/j/​avast.js
-static3.avast.com/20001219/web/j/lib/createjs/​bundle.js
-static3.avast.com/20001219/web/j/​dtp-overlay-firefox.js
-static.avast.com/​client.js
-static3.avast.com/20001219/web/j/​avastform.js
CSS 10   (external 6, inline 4)
INLINE: .async-hide { opacity: 0 !important}
37 bytes INJECTED

-static3.avast.com/20001219/web/c/​common-web-v12.css
INJECTED

-static3.avast.com/20001219/web/c/​forms.css
INJECTED

-static3.avast.com/20001219/web/c/​forms-padded.css
INJECTED

-static3.avast.com/20001219/web/c/​forms-false-positive-file.css
INJECTED

-static3.avast.com/20001219/web/c/​download-popup.css
INJECTED

-static3.avast.com/20001219/web/c/local/en-ww/​local.css
INJECTED

INLINE: @media print {#ghostery-tracker-tally {display:none !important}}
64 bytes INJECTED

INLINE: .reader-only { position: absolute; left: -99999px;
169 bytes INJECTED

INLINE: #cdac_container { font-family: Arial, sans-serif !important; font-size: 12px !i
1,536 bytes INJECTED

Tips

BeautifyCopy to clipboard
-https://www.avast.com/false-positive-file-form.php
<html lang="en" class="js"><iframe src="javascript:void(0)" title="" style="width: 0px; height: 0px; border: 0px; display: none;"></iframe>
<script async="" src="-https://www.googletagmanager.com/gtm.js?id=GTM-PZ48F8"></script>
<script>
    (function() {
            // If GPC on, set DOM property to true if not already true
            if (true) {
                if (navigator.globalPrivacyControl) return
                Object.defineProperty(navigator, 'globalPrivacyControl', {
                    value: true,
                    enumerable: true
                })
            } else {
                // If GPC off, set DOM truncated 964bytes...
</script>

<head>

    <script data-dapp-detection="">
        ! function() {
            let e = !1;

            function n() {
                if (!e) {
                    const n = document.createElement("meta");
                    n.name = "dapp-detected", document.head.appendChild(n), e = !0
                }
            }
            if (window.hasOwnProperty("ethereum")) {
                if (window.__disableDappDetectionInsertion = !0, void 0 === window.ethereum) return;
                n()
            } else {
                var t = window.ethereum;
                Object.defineProperty(window, "ethereum", {
                            configurable: !0,
                            enumerable: !1,
                            set: function(e) {
                                    window.__disableDappDetection truncated 613 bytes...
    </script>
    <script type="text/javascript" src="-https://cdn.cookielaw.org/consent/b680e9a8-3d45-4e4a-998f-7d05f89e4486/OtAutoBlock.js"></script>
    <script src="-https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" data-document-language="true" type="text/javascript" charset="UTF-8" data-domain-script="b680e9a8-3d45-4e4a-998f-7d05f89e4486"></script>
    <script type="text/javascript">
        function OptanonWrapper() {
            var cookieBannerContainer = document.getElementById("onetrust-consent-sdk");
            document.body.prepend(cookieBannerContainer);
        }
    </script>

    <meta charset="utf-8">

    <script>
        /*! Declare GTM dataLayer */
        window.dataLayer = window.dataLayer || [];

        /*! Dimensions to dataLayer */




polonus (volunteer 3rd party cold recon website security analyst and website error-hunter)
« Last Edit: February 13, 2021, 06:28:53 PM by polonus »
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Offline Asyn

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Re: [Webpage] Report a suspected false positive
« Reply #11 on: February 16, 2021, 09:23:08 AM »
It's passing for me as well the security check, but after submiting the form it provides the error,
I already reported it, let's see...
Note, the form should be fixed now.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline GarsenSpanius

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Re: [Webpage] Report a suspected false positive
« Reply #12 on: February 16, 2021, 09:41:10 AM »
Note, the form should be fixed now.

Yes it's working now!

Thank you ;)

Offline Asyn

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Re: [Webpage] Report a suspected false positive
« Reply #13 on: February 16, 2021, 09:44:26 AM »
You're welcome. :)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0