Since I installed a 30 day trial of Avast cleanup ALL the contents of my documents and photos have disappeared - I am not happy at all please advise and remove it from my PC immediately
Hello,
First of all let me sincerely apologize for all troubles associated with usage of our product.
In order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility from this path
C:\Program Files\AVAST Software\Cleanup\tulogcollector.exe and once the logs are collected they will be automatically sent to our server.
Once it is done, please let me know which email address you have used there so we can join the logs with your report here.
Thank you.