Author Topic: Endless Incoming Cybersecurity News Message About COVID-19  (Read 1663 times)

0 Members and 1 Guest are viewing this topic.

Offline john.wendland

  • Newbie
  • *
  • Posts: 2
Endless Incoming Cybersecurity News Message About COVID-19
« on: March 04, 2021, 07:27:48 PM »
I have used Avast without incident for a couple of years now. Until yesterday (3/3), that is. I received a "Important Cybersecurity News from Avast" message that discussed five ways to avoid COVID-19 scams. Fine. I exited. Then a screen pops up that says my PC is protected. Fine. However, after exiting that, in a matter of sometimes seconds, sometimes a minute or two, another "Important Cybersecurity News from Avast" message pops up and this whole process keeps repeating itself over and over again. I turned off the PC and re-booted several times. I tried a differnt browser but the Avast message keeps popping up. It's beyond irritating because no matter what I do gets constantly interrupted and takes me back to that message. I feel like I'm being cyber-attacked by Avast. How do I get Avast to help me against Avast. I tried calling the "Help" line, was on-hold for forty minutes then it rang once and I was disconnected. I tried sending a message through the Avast app on my phone and it says "Unable to send. Please try agvast ain" and then it repeats over and over, I feel like I'm in a Black Mirror episode. And trying to talk to a human at Avast is, seemingly, impossible and customer service is non-existent. This is like a bad nightmare. In the span of tyoing this, that message has popped up over fifteen times. Can anybody help??????
« Last Edit: March 04, 2021, 10:44:14 PM by john.wendland »

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Endless Incoming Cybersecurity News Message About COVID-19
« Reply #1 on: March 05, 2021, 09:35:51 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline john.wendland

  • Newbie
  • *
  • Posts: 2
Re: Endless Incoming Cybersecurity News Message About COVID-19
« Reply #2 on: March 09, 2021, 12:55:33 AM »
The four steps detailed above by Avast solved the problems. Thanks, so much, to the person who provided this. I was losing my mind:)

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Endless Incoming Cybersecurity News Message About COVID-19
« Reply #3 on: March 11, 2021, 11:54:57 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0