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Author Topic: I am getting charged monthly for a product I do not have  (Read 1806 times)

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Offline Wayne172

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I am getting charged monthly for a product I do not have
« on: February 13, 2021, 12:16:38 AM »
Pay Pal charges showing up recurring I cannot cancel cause I have no order number-Synchrony Bank filed a dispute but need a liver pewrson to talk to
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Offline Asyn

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Re: I am getting charged monthly for a product I do not have
« Reply #1 on: February 13, 2021, 09:05:27 AM »
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Offline Federico141

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Re: I am getting charged monthly for a product I do not have
« Reply #2 on: February 17, 2021, 06:32:29 PM »
Hello, I have a similar problem. It appears I was charged twice for the same service. Posted a note in Avast Customer service # 126 00817 a couple of weeks ago and today Feb.17th, # 126 31770. No answer until today..help ! How can I speak to somebody? Thanks
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Offline Asyn

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Re: I am getting charged monthly for a product I do not have
« Reply #3 on: February 18, 2021, 07:50:56 AM »
Quote from: Federico141 on February 17, 2021, 06:32:29 PM
Hello, I have a similar problem. It appears I was charged twice for the same service. Posted a note in Avast Customer service # 126 00817 a couple of weeks ago and today Feb.17th, # 126 31770. No answer until today..help ! How can I speak to somebody? Thanks
Hi, I reported it for you.
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Offline Federico141

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Re: I am getting charged monthly for a product I do not have
« Reply #4 on: February 18, 2021, 05:42:52 PM »
Thank you
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Offline Asyn

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Re: I am getting charged monthly for a product I do not have
« Reply #5 on: February 19, 2021, 07:41:23 AM »
You're welcome.
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Offline r@vast

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Re: I am getting charged monthly for a product I do not have
« Reply #6 on: February 23, 2021, 06:15:36 PM »
Quote from: Federico141 on February 17, 2021, 06:32:29 PM
Hello, I have a similar problem. It appears I was charged twice for the same service. Posted a note in Avast Customer service # 126 00817 a couple of weeks ago and today Feb.17th, # 126 31770. No answer until today..help ! How can I speak to somebody? Thanks

Hi,

It seems that this issue has been resolved. According to the ticket your refund was processed.
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Offline Federico141

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Re: I am getting charged monthly for a product I do not have
« Reply #7 on: February 23, 2021, 06:42:46 PM »
I was notified that in a few days I will be refunded. Thank you very much. Regards. Federico
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