Hi DJ_Rem,
thank you for your cooperation. I see freeze in chrome net log, and I try to figure out, what it caused. But I need logs from chrome and Avast together, when problem occurs.
1) Enable Debug logging in Avast: Menu -> Settings -> General (on left)-> Troubleshooting -> check Enable debug logging (on bottom)
2) Restart Avast: Right click on Avast icon in tray - next to clock in bottom right corner -> Avast shields control -> click disable for 10 min, confirm ok, and then enable all shields back.
2) Close all chrome windows
3) Open command line: press Windows+r, type cmd and press enter
4) Copy this command to command line and press enter. (just load page with freeze; don't play video, because debug logs can be large and rolled out)
"c:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --incognito --enable-logging --v=1 --log-net-log=%LOCALAPPDATA%"\Google\Chrome\User Data\chrome_netlog.json" https://www.youtube.com
5) open folder with saved chrome logs: copy this command to command line and press enter
explorer %LOCALAPPDATA%"\Google\Chrome\User Data\"
6) Upload files chrome_netlog.json and chrome_debug.log to ftp using
https://support.avast.com/en-ww/article/1607) Send us Avast diagnostic package using
https://support.avast.com/en-ww/article/Submit-support-file in Avast: menu -> settings -> troubleshooting -> send logs -> click Next -> fill your email and click generate (it takes a moment) -> copy File ID and post it here, or send it to me via forum message (I need to identify generated package). You can also upload package yourself to ftp with chrome logs.
8 ) disable Avast debug logging and restart Avast.
I see, there is long list, but I try to explain every step and it could help us to solve this problem. Could you help us one more time?