Author Topic: my Avast Secure Line VPN <gives me a message> CONNECT TO THE INTERNET  (Read 2599 times)

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Offline aqsimon

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My AvastSecure Line VPN subscription, within its validity period, <message me>:
"CONNECT TO THE INTERNET
Connect to the Internet to use the VPN ",
even though I am already connected.

My question:
Why does it tell me when trying to ACTIVATE IT that I should connect to the internet if I am already connected, as can be seen from the screenshots that I attach? ...

Until about a month ago it has been working perfectly without problems, but now I can't find a way to make it work; nor has Avast Support Service succeeded.
Of course, the cost of the service has been religiously paid to Avast.

- Any HELP? ... Thanks anyway.
____________________________________________________________________________________________

Mi subscripción AvastSecure Line VPN, dentro de su periodo de vigencia,   <me da mensaje>:
"CONECTESE A INTERNET
Conéctese a Internet para  utilizar la VPN"

Mi pregunta:
¿por qué al intentar ACTIVARLO me dice que debo conectarme a internet si ya estoy conectado como puede comprobarse por las capturas que adjunto? …

Hasta hace más menos un mes ha estado funcionando perfectamente sin problemas, pero ahora no encuentro la forma de hacerlo funcionar; ni tampoco el Servicio de Soporte de Avast lo ha logrado.
Eso si, el coste del servicio, ha sido abonado religiosamente a Avast.

- ¿Alguna AYUDA?...  Gracias de todos modos.

« Last Edit: February 28, 2021, 01:52:13 PM by aqsimon »

Offline Asyn

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Re: mi Avast Secure Line VPN <me da mensaje>CONECTESE A INTERNET
« Reply #1 on: February 25, 2021, 07:09:29 AM »
Please post English here, else use the forum section for your language.
-> Non-English Zone: https://forum.avast.com/index.php#c7
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0