Author Topic: account problem  (Read 2110 times)

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Offline John2038

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account problem
« on: February 26, 2021, 12:09:26 PM »
Hi,
I was billed over 100 euro recently & I have no knowledge of what I ordered nor what I have. Neither is it showing in my accounts page & I cannot find a uk tel. no. to ring. john

Offline rocksteady

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Re: account problem
« Reply #1 on: February 26, 2021, 12:21:34 PM »
You need to submit a refund ticket. See this:
https://support.avast.com/en-ww/contact/sales_refund

If you do not have an order number, type in 7 zero's 0000000 instead and explain the situation.

Offline thanhanbkvn

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Re: account problem
« Reply #2 on: March 03, 2021, 04:49:55 AM »
How long will it take to get a response from the system?