I am using Windows on a Mac, and on my Mac OS, Bitdefender identifies a virus in a windows file. It is in a recovery area. It is an invisible file. Avast does not see it as a virus, and when I find it on my Windows 10 system I am not able to delete it. Unresoivead threats:
Gen: Variant. Jonnnie.310933
/Volumes/WinxP/System Volume Information\_restore{E5636AA9-0BCA-47B9-B5E7-E4056036BF46}\RP21 > A0016504.rbf
Anyone know how to force delete this file? I've sent the file into Avast.
I was told it was in an email, but I have deleted all emails from my Windows Mail program.
1. Since you have Windows 10 I would have to wonder why you have what appears to be System Restore points for XP ?
System restore points are protected to a certain degree and to try and extract a file (if this is an email (which I find hard to fathom)). It would be hard or even impossible to extract a file/email or otherwise and cobble the restore point back together without corrupting it (making it useless). So it would also depend on your detection settings if Avast would even try to remove the file.
2. This isn't or doesn't appear to be an Avast Alert or malware name.
Unresoivead threats:
Gen: Variant. Jonnnie.310933If it is a BitDefender notification, all this is doing is confusing matters, making me wonder if you have both BitDefender and Avast installed on the windows 10 system ?
3. I would suggest creating a new Window 10 System Restore point and then having Windows 10 clear old system restore points, the current/last one should remain.
but I am running avast in windows....
My misunderstanding, hopefully someone will respond. 
4. But you are running Windows within a Mac aren't you ?
This in itself may introduce problems, I have no idea how Avast for Windows would be able run normally on a MAC (presumably using Parallels), of which I have zero experience and the same for Mac OS.
So in that regard you may get more help in the MAC sub forum, at least they are likely to have MAC and possibly Parallels experience.
