Author Topic: Avast Error Message in reliability monitor (Avast Update Helper)  (Read 372 times)

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Offline AliA88

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Hi guys I have built a brand new pc and I installed Avast Free, Now and then randomly I get reliability monitor throw me this error:

Problem:
Unsuccessful application reconfiguration

Description:
Windows Installer reconfigured the product. Product Name: Avast Update Helper. Product Version: 1.8.1065.0. Product Language: 1033. Manufacturer: AVAST Software. Reconfiguration success or error status: 1603.

I dont understand what the cause is, the system is brand new, avast is working and i have avast browser installed as its a really good browser, just for the sake of it i did re format my drive which is a samsung ssd, and re install the OS did a full wipe and clean install and again i get this error in reliability monitor. I do believe this is a avast issue as everything is up to date and so is avast.

Pc Specs:
i7 9700k
z390 mobo
32 gb ram
gtx 1070
850wat Evga PSU
500gb + 1tb Samsung Evo/QVO SSD

Offline AliA88

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Re: Avast Error Message in reliability monitor (Avast Update Helper)
« Reply #1 on: March 02, 2021, 01:44:55 PM »
Please see attached picture, This is a brand new pc, the only old part is the GPU. I dont understand why this issue is present.

Offline Asyn

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Re: Avast Error Message in reliability monitor (Avast Update Helper)
« Reply #2 on: March 02, 2021, 05:40:16 PM »
Well, that's something for the devs to answer...
But afaik, it's somehow related to Secure Browser.
Win 8.1 [x64] - Avast PremSec 21.3.2459.Beta4 [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline JosefK

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Re: Avast Error Message in reliability monitor (Avast Update Helper)
« Reply #3 on: March 08, 2021, 01:38:39 PM »
Hello,

the solution might be found here:
https://forum.avast.com/index.php?topic=219169.0