Avast VPN breaks internet connection when turned "ON"

[jpaulb1]

Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul

[bob3160]

Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul

Firewall settings? Other security related software installed?

[Asyn]

Hi Paul, see if this helps: https://support.avast.com/en-ww/article/222/ (Changing DNS settings)