Author Topic: Avast VPN breaks internet connection when turned "ON"  (Read 1777 times)

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Offline jpaulb1

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Avast VPN breaks internet connection when turned "ON"
« on: March 03, 2021, 07:24:44 PM »
Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul

Offline bob3160

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Re: Avast VPN breaks internet connection when turned "ON"
« Reply #1 on: March 03, 2021, 08:45:23 PM »
Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul
Firewall settings? Other security related software installed?
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Offline Asyn

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Re: Avast VPN breaks internet connection when turned "ON"
« Reply #2 on: March 04, 2021, 07:30:17 AM »
Hi Paul, see if this helps: https://support.avast.com/en-ww/article/222/ (Changing DNS settings)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0