Author Topic: Avast VPN breaks internet connection when turned "ON"  (Read 992 times)

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Offline jpaulb1

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Avast VPN breaks internet connection when turned "ON"
« on: March 03, 2021, 07:24:44 PM »
Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul

Offline bob3160

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Re: Avast VPN breaks internet connection when turned "ON"
« Reply #1 on: March 03, 2021, 08:45:23 PM »
Hi Folks,

I've just begun the trial period for Avast VPN.

When I turn it "ON" and select any one of the locations from the list, my internet connection will break.
If I turn "OFF" the VPN. my connection reestablishes itself within seconds.

Must be a common enough issue.   (The VPN is allowable in the Avast Firewall)    What am I missing?

-Paul
Firewall settings? Other security related software installed?
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Offline Asyn

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Re: Avast VPN breaks internet connection when turned "ON"
« Reply #2 on: March 04, 2021, 07:30:17 AM »
Hi Paul, see if this helps: https://support.avast.com/en-ww/article/222/ (Changing DNS settings)
Win 8.1 [x64] - Avast PremSec 21.9.6605.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
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