On 03/09,I purchased what I thought was coverage for one year at a little over 40.00. Long story short I was floored that the charge was 71.15, that and I found the product too difficult for me. I asked for a refund less than 24 hrs after I purchased it. The purchase withdrawal showed pending in my checking account. on 03/10 the refund was put into my account, then removed as a payment. I keep getting emails like I still purchased the software. I cannot get someone to understand. The top transaction is after the refund which is the withdrawal. Can someone tell me how I can get this straightened out?
03/10/2021
Withdrawal / DRI*AVAST SOFTWARE avast.com/ord MN Date 03/09/21 24430991069400680022951 5734 %%
-$71.15
03/10/2021
Withdrawal Adjustment Credit / Voucher DRI*AVAST SOFTWARE avast.com/ord MN Date 03/10/21 74430991069400680106718 5734 %%
$71.15