Author Topic: Avast Account TO MANY + Activation Issue  (Read 1431 times)

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Offline Thiery2

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Avast Account TO MANY + Activation Issue
« on: March 15, 2021, 09:44:49 PM »
So i have few issues and i believe i ask for help before and never really got it... SO Imma try again

Issue 1.
Currently. Avast says i have 110 out of 10 Using same key .. THIS IS IMPOSSIBLE! i want to know why and how... RESET THIS omg.. should only be 3 total.. 2 pc 1 mac
Due to this issue i cant put my key on the PC In the house THE ONES I OWN

Issue 2.
I am getting repeated EMAILS from you guys saying i am not using my KEY! even tho both keys are the same and i am clearly using it... Not sure if i am being double charge and i hope not cuz this would be bull****. I am very and i mean VERY Upset about this also..

Like i said.. This has been going on for month and i have issued a ticket (i know for sure once) and dont recall a response or anything to help me fix this issue... .


WHAT I WOULD LIKE
Seeing my key being used by (3 pc) ... or even reset it so i can right pc on this account
Seeing this email saying im not using my KEY even tho i am stop sending me messages...


PLEASE if you are AVAST ACTUAL support to tech.. that can ACTUALLY do something about my ACCOUNT please.. CONTACT ME ASAP ...
I would hate to ditch this program for another when i been here since the start when avast was free and (Little broken lol)
Thank you very much

Offline schmidthouse

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Re: Avast Account TO MANY + Activation Issue
« Reply #1 on: March 16, 2021, 12:48:00 AM »
You could Contact Support, explain your issues

https://support.avast.com/en-ww/

Offline DavidR

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Re: Avast Account TO MANY + Activation Issue
« Reply #2 on: March 16, 2021, 01:36:09 AM »
What Avast Program (with your image, I suspect avast ultimate) and for how many systems ?
Where did you purchase your Avast License ?

If not directly from Avast or an Authorised Avast Reseller it is possible that you have been sold a copy of a license key.
« Last Edit: March 16, 2021, 01:37:57 AM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: Avast Account TO MANY + Activation Issue
« Reply #3 on: March 16, 2021, 06:37:50 AM »
If not directly from Avast or an Authorised Avast Reseller it is possible that you have been sold a copy of a license key.
Note: https://support.avast.com/en-ww/article/26/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Thiery2

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Re: Avast Account TO MANY + Activation Issue
« Reply #4 on: March 16, 2021, 09:50:13 PM »
What Avast Program (with your image, I suspect avast ultimate) and for how many systems ?
Where did you purchase your Avast License ?

If not directly from Avast or an Authorised Avast Reseller it is possible that you have been sold a copy of a license key.

I have always paid here on avast site and its the Ultimate (i can addd who i want up to 10) it should be on 3 systems.. 1 PC (Mine) - 1 Mac (Mine) - 1 Laptop (Currrently hasnt been updated with this yet)

Offline bob3160

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Re: Avast Account TO MANY + Activation Issue
« Reply #5 on: March 16, 2021, 10:09:54 PM »

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
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