Author Topic: False Alarm with Jedi Knight II EXE  (Read 2150 times)

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ckit

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False Alarm with Jedi Knight II EXE
« on: December 15, 2006, 04:46:39 AM »
I'm using Avast Home Edition 4.7.892, defs 0658-1.

Offline DavidR

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Re: False Alarm with Jedi Knight II EXE
« Reply #1 on: December 15, 2006, 11:50:10 AM »
If you are getting a virus warning that you believe is a false positive, then if you can zip and password protect ('virus', will do) the suspect file and send it to virus @ avast.com (no spaces), or send from the chest (after adding it to the User Files section of the chest).
Give a brief outline of the problem (possibly a link to this thread), the fact that you believe it to be a false positive and include the password in the body of the email. Some info on the avast version and VPS number (see about avast {right click avast icon}) will also help.

You could also check the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner this uses the windows version of avast and has 27 different scanners. Though Jotti would seem to indicate a FP.

If it is indeed a false positive, add it to the exclusions lists (Standard Shield, Customize, Advanced and Program Settings, Exclusions) and periodically check it (scan it in the chest), there should still be a copy in the chest even though you restored it to the original location. When it is no longer detected then you can also remove it from the Standard Shield and Program Settings, exclusions.
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ckit

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Re: False Alarm with Jedi Knight II EXE
« Reply #2 on: December 15, 2006, 04:05:21 PM »
Thanks, this has been fixed with Defs 0659-0

Offline DavidR

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Re: False Alarm with Jedi Knight II EXE
« Reply #3 on: December 15, 2006, 04:36:43 PM »
Thanks for the feed back, welcome to the forums.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security