Author Topic: Avast! interferes with Transcode360 (Transcode 360)  (Read 44549 times)

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Offline Vlk

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Re: Avast! interferes with Transcode360 (Transcode 360)
« Reply #45 on: February 20, 2007, 12:32:54 PM »
Guys, I have an update: it is a confirmed bug in Vista, namely the driver tdx.sys that handles the TDI compatibility stack.

We have a pre-release fix from Microsoft, and it does solve the problem. However, since the fix is not yet official, we're not allowed to give it to anyone outside our organization.

Once the fix the officially released, I'll let you know (hopefully you won't be required to go thru the MS Tech support hell to obtain it).

BTW the bug will be documented in Microsoft Knowledge Base article 933049.


Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

JacobKlein

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Re: Avast! interferes with Transcode360 (Transcode 360)
« Reply #46 on: February 23, 2007, 06:37:10 AM »
That is awesome.  Please keep us updated!  This could likely fix this particular issue for a ton of other AntiVirus venders as well!

Anxiously awaiting your findings,
Jacob W. Klein

gregh

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Re: Avast! interferes with Transcode360 (Transcode 360)
« Reply #47 on: March 01, 2007, 06:20:48 PM »
hi there,

I just wondered if there was an ETA for this fix as I am currently running without virus checking so that I can run Transcode 360!

Thanks alot,

Greg

Offline Vlk

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Re: Avast! interferes with Transcode360 (Transcode 360)
« Reply #48 on: March 01, 2007, 06:52:36 PM »
I'd love to give you the fix - but I'm afraid I'm not allowed to do so (Big Brother is watching...  ;D)

If you like adventures, you could try requesting it from the MS tech support department. It is supposed to be FREE OF CHARGE (if you know what exactly you need - which you do).

All you need is request the patch related to "KB933049".


Currently, we're trying to persuade Microsoft to push this fix to all users as a critical update (via Windows Update). We have some allies inside MS but it's not going to be easy. ;)

Cheers
Vlk
If at first you don't succeed, then skydiving's not for you.

wasirob

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Re: Avast! interferes with Transcode360 (Transcode 360)
« Reply #49 on: March 06, 2007, 02:21:11 PM »
Hello folks,

I would like to say that I asked to Microsoft to send me the patch related above and I received it today by email from Microsoft. Will try this evening and let you know if it's working.

gregh

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Re: Avast! interferes with Transcode360 (Transcode 360)
« Reply #50 on: March 06, 2007, 02:58:40 PM »
good news wasirob, how/where did you contact Microsoft to get this patch?

regards,

greg

wasirob

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Re: Avast! interferes with Transcode360 (Transcode 360)
« Reply #51 on: March 06, 2007, 05:43:05 PM »
Hi everybody,

First of all it's working :) tried just right now....

I sent an email to custserv@microsoft.com and asked them if it's possible to have the patch ''KB933049'' and that's it the next day I had it in my mailbox.

Best Regards and thanks a lot for everybody who helped me in this forum.