Author Topic: Avast false-positive  (Read 403 times)

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Offline cosmin20

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Avast false-positive
« on: March 23, 2021, 10:20:37 AM »
Hello,

For more than a week I am waiting for someone to reply to my false-positive report. I reported that at https://www.avast.com/en-us/false-positive-file-form.php but I never got a confirmation e-mail. Is someone working on false-positive alerts or is it just a fake webpage? Currently, my customers who are using your software are affected by these alerts, and is hurting our business.

Thanks,
Cosmin

Offline Asyn

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Re: Avast false-positive
« Reply #1 on: March 23, 2021, 11:12:13 AM »
Hi, you usually should get a reply within 48 hours.
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