FIX AD Block!

[stephen.georgiou]

As Title AB not working on any sites, Set to strict or any other setting does nothing, turning it off and on does nothing.

Most annoying please fix asap.

[Pavel Rujzl]

Hi Stephen,

I am sorry to hear you are having troubles with Adblock and thank you for reporting this to us. Can I please ask you to share the following with us? In Avast browser, paste the following 'secure://settings/diagnosticInfo' into the address bar, then copy the contents of the page and share it with us here. We will try to investigate.

Also, has this been manifesting always or started after an update or any other event you noticed?

Have a good day.
Pavel @ Avast

[stephen.georgiou]

This started after updating to 89.0.8688.91

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\steph\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2009 (x64)
av_version=21.1.2449
urlscanner_version=1.7.0.287
host_prefix=
browser_version=89.0.8688.91 (Official Build (64-bit))
cgid=413
cid=4102
uid=0c507c01feee4a4590bdb1f3daf94daa

Channel: stable
OS language: en-gb
Browser language: en-GB
Search Engine URL: https://www.google.com/search?client=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.4.1.239
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.5.143
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 21.1.17.24
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.37
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.5.108
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8921.104.0.3

Disabled extensions:

[Luukjr]

I can confirm that there's a problem with AdBlock.  It started after the most recent update. Changing the settings in the AB doesn't make any difference.
My diagnostic Info:

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Lukas\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2004 (x64)
av_version=21.2.2455
urlscanner_version=1.7.0.287
host_prefix=
browser_version=89.0.8688.91 (Official Build (64-bit))
cgid=212
cid=2108
uid=aa7ed02f671f40c6afb1c815f488112e

Channel: stable
OS language: nl-nl
Browser language: nl
Search Engine URL: https://duckduckgo.com/?t=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Bescherming tegen fingerprinting : 2.5.181
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.4.1.239
kdhipfbocahipinepiahppeionfbahlg : Avast Video's downloaden : 2.5.143
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 21.1.17.24
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.37
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.5.108
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8921.104.0.3

Disabled extensions:

[cloud5]

As Stephen already mentioned, AD-Block is not working at all.

In the past the settings were on balanced. Today i tried to change the settings on strict, but it didnt changed anything at all.

Is there any fix/update planned for the next days ?

[Daniel2073]

I thought it only happened to me.
I uninstalled and reinstalled the avast browser but the AB doesn't work at all. Will there be any solution soon?

[fierabras]

Hi, unfortunately I have to join the complaints.
To be more precise, at least in my case, it's not that it has stopped working, it IS active, it just blocks 0 ads (to be fair, this isn't the first times it happens, IIRC every once in a while I have to "poke it" to wake up), on every site not just on youtube as mentioned here: https://forum.avast.com/index.php?topic=235928.15#msg1594318
It has been quite a few days.
Thanks in advance.

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Andreas\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 8.1 (x64)
av_version=21.1.2449
urlscanner_version=1.7.0.287
host_prefix=
browser_version=89.0.8689.90 (Official Build (64-bit))
cgid=112
cid=1101
uid=3ab112c0829c47cf971223ebff2464bf

Channel: stable
OS language: it-it
Browser language: it
Search Engine URL: https://www.google.com/search?client=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.4.1.239
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.5.143
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 21.1.17.24
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.37
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.5.108
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8921.104.0.3

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181

[Jakub171]

Hello.
I am sorry for the inconvenience caused by this error. We have been working hard in order to find the source of the issue, and deployed the fix yesterday.
Could you please confirm that the issue had been fixed on your side as well?

[stephen.georgiou]

Seems to be working ok now, ty for the fix.

Kind Regards
SG

[stephen.georgiou]

Update Ad's are back, AB icon lit green but blocking 0 ads once again, still set to strict...

Just  to clarify that's Ad's on page, banners and full external site pop ups are getting through.

KR
SG

[Luukjr]

Hello.
I am sorry for the inconvenience caused by this error. We have been working hard in order to find the source of the issue, and deployed the fix yesterday.
Could you please confirm that the issue had been fixed on your side as well?

No, it hasn't been fixed Still a lot of Ads

[cloud5]

The AD-Block is still not working at all...

Please fix this problem.

[bob3160]

The AD-Block is still not working at all...

Please fix this problem.

screenshots of examples might be helpful.

[cloud5]

What kind of Screenshots would you like to get?? Screenshots of active AD's on websites ?

My Avast Adblock is always on (green icon), set on balanced (in the past) and now on scrict (but it doesnt rly change anything).

There are still AD's on different sites, banners etc.

[bob3160]

What kind of Screenshots would you like to get?? Screenshots of active AD's on websites ?

My Avast Adblock is always on (green icon), set on balanced (in the past) and now on scrict (but it doesnt rly change anything).

There are still AD's on different sites, banners etc.

Different Ads on different sites really isn't helpful. Specifics would be helpful.
Avast can't fix a problem without knowing exactly what the problem is.