Author Topic: Cannot open Avast from a shortcut  (Read 351 times)

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Offline paundra0217

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Cannot open Avast from a shortcut
« on: March 26, 2021, 09:30:05 AM »
Hi, I'm new to avast forum here

So recently, I have a problem while opening avast. Everytime I open avast from a taskbar shortcut, I always got an error saying "Windows cannot access the specified device, path, or file. You may not have appropriate permissions". At first, I thought the shortcut was the culprit here, so I remove the old shortcut, and try to use the new one, but still I got the error. So, I try to open from a desktop, and the same error happening to me. Then, I open the file location, and it shows me the AvastUI.exe. If I try to open that exe file, I got the same error, unless if I run AvastUI.exe as an administrator. So basically I cannot open Avast anymore except in the taskbar icon located near speaker icon, wifi icon, or something I don't know what it's called.

So If anyone know what causing the error, and how I can fix this so this thing will not happening in the future?

Thank you.
« Last Edit: March 26, 2021, 10:12:25 AM by paundra0217 »

Offline Asyn

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Re: Cannot open Avast from a shortcut
« Reply #1 on: March 26, 2021, 10:18:08 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.5.6354.BCi [UI.646] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.82
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline paundra0217

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Re: Cannot open Avast from a shortcut
« Reply #2 on: March 26, 2021, 10:22:33 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

Thank you for giving the answer. I actually managed to get it working again and not getting the error simply by restarting the computer. But I thank for the instructions that you give to me, so if I have problem that's similar to this, I can fix it myself. Once again, thank you for the answer.

Offline Asyn

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Re: Cannot open Avast from a shortcut
« Reply #3 on: March 26, 2021, 10:24:20 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.5.6354.BCi [UI.646] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.82
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0