Author Topic: Avast Passwords Not Functioning Anymore - Solved  (Read 3693 times)

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Offline vich98

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Avast Passwords Not Functioning Anymore - Solved
« on: March 26, 2021, 09:50:45 PM »
As of last night, my Avast Passwords extension has ceased to work at all. It just says "Hmm... Something's not right" and claims that I don't have Avast installed. If I open the Avast app, the "Avast Passwords" tab has been changed to "Password Protection" and is now locked behind a paywall. I have been using this extension for years now and all my passwords are saved onto it which are all now completely locked away from me. I just want a way to access my saved password info so I can back them up for further use.

Any help would be greatly appreciated.

EDIT: The issue has been resolved after contacting the Avast Twitter account.
« Last Edit: March 31, 2021, 09:06:22 AM by vich98 »

Offline r@vast

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Re: Avast Passwords Not Functioning Anymore
« Reply #1 on: March 29, 2021, 01:54:16 PM »
Hi,

Please make sure that the component is actually added.

To do so please follow these steps:
1. Open Avast Antivirus
2. Click on Menu >Settings > General > Troubleshooting > ADD/MODIFY COMPONENTS
3. Make sure that Passwords (old) is selected
4. Click on CHANGE
5. Restart Windows