* Introducing * - beta version of upcoming avast update (4.7.932)

[jason84044]

I just autodownloaded the update to Avast.  I currently have version 4.7.936 installed on a Vista x64 host with 2 gig ram and AMD 2.6 x2.  After reboot none of programs such as IE, Quicken, Outlook, windows explorer, cmd prompt will start.  Keep receiving error:  Windows cannot access the specified device, path or file.  You may not have the appropriate permissions to access the item.  If I stop the Standard Shield Provider everything works.

[mouniernetwork]

I am also getting a password problem, could Alwil try to fix this ??

Thanks

Al968

[hipgnosis]

I'm getting the password error also.

[Komm]

under win98, i tried to install beta, as i always do, and i couldn't because the update program froze..... i had to manually kill the avast01 process....

since then, i can't update mit viral definition anymore, the avast01 process runs when i boot  and  don't know what to do for it not to begin at windows start ..... i just can't update (even normal updates...) please help !

Same here. Trouble with Win98. CPU remains at 100 % with normal actualization. Even happened with betas 4.7.925 and 4.7.932 using 4.7.892 version. Couldn´t install the betas before too.

Installing new 4.7.936 after uninstall and reboot old version... Freeze in VPS actualization. CPU use at 100% again. Could not complete installation. Uninstalled it.

Installed new 4.7.936 in security mode. Installation complete, reboot. Tried manually actualize avast!, again VPS module download with CPU use at 100%. The actualization takes AGES to complete, i´m making it now. I will post when (i hope) it finishes.

[Vlk]

We're working on this guys. Thanks so far.

[cvsa]

under win98, i tried to install beta, as i always do, and i couldn't because the update program froze..... i had to manually kill the avast01 process....

since then, i can't update mit viral definition anymore, the avast01 process runs when i boot  and  don't know what to do for it not to begin at windows start ..... i just can't update (even normal updates...) please help !

Same here. Trouble with Win98. CPU remains at 100 % with normal actualization. Even happened with betas 4.7.925 and 4.7.932 using 4.7.892 version. Couldn´t install the betas before too.

Installing new 4.7.936 after uninstall and reboot old version... Freeze in VPS actualization. CPU use at 100% again. Could not complete installation. Uninstalled it.

Installed new 4.7.936 in security mode. Installation complete, reboot. Tried manually actualize avast!, again VPS module download with CPU use at 100%. The actualization takes AGES to complete, i´m making it now. I will post when (i hope) it finishes.

i confirm, it's not frozen : it's sooooo slooooooww !!!! i saw it by using "avast update" in the "add/remove" section of windows..... it takes ages to dowload the files   (and finally never ends) ..... can you try to fix it ? thx

[cvsa]

This is an extract from my setup.log file :

10:30:24 min/gen  Started: 13.01.2007, 10:30:24
10:30:24 min/gen  Running setup_av_pro-3a4 (932)
10:30:24 nrm/sys  Operating system: Windows98 ver 4.10, build 2222 [ A ]
10:30:24 vrb/sys  Computer WinName: ********
10:30:24 min/sys  Windows Net User: ************
10:30:24 min/gen  Cmdline: /uninstwiz 
10:30:24 min/gen  Old version: 37c (892)
10:30:24 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
10:30:24 vrb/gen  DldSrc set to inet
10:30:24 vrb/sys  Computer DnsName: **********
10:30:24 vrb/sys  Computer Ip Addr: ***********
10:30:24 nrm/int  SYNCER: Type: use IE settings
10:30:24 nrm/int  SYNCER: Auth: another authentication, use WinInet
10:30:24 vrb/pkg  Part prg_av_pro-3a8 was guessed as installed
10:30:24 vrb/pkg  Part vps-70201 is installed
10:30:24 vrb/pkg  Part news-4b is installed
10:30:24 vrb/pkg  Part setup_av_pro-3a8 was guessed as installed
10:30:24 min/gen  Old version: 37c (892)
10:30:27 vrb/fil  SetExistingFilesBitmap: 937->131->55
10:30:27 min/gen  GUID: d9520960-96cb-11d9-8ac0-0010a70d52fa
10:30:27 nrm/gen  Server definition(s) loaded for 'main': 85 (maintenance:0)
10:30:27 nrm/gen  SelectCurrent: selected server 'Download74 AVAST server' from 'main'
10:30:27 min/pkg  GetPackages - set proxy for inet
10:30:27 nrm/int  SYNCER: Type: use IE settings
10:30:27 nrm/int  SYNCER: Auth: another authentication, use WinInet
10:30:33 vrb/gen  Operation set to INST_OP_REPAIR
10:30:33 dbg/gen  Entered SetupProcessPro::Do( INST_OP_REPAIR )
10:30:33 dbg/gen  Entered SetupProcessWin32Avast::Do( INST_OP_REPAIR )
10:30:33 dbg/gen  Entered SetupProcessWin32::Do( INST_OP_REPAIR )
10:30:33 dbg/gen  Entered SetupProcess::Do( INST_OP_REPAIR )
10:30:33 dbg/gen  Entered SetupProcessPro::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
10:30:33 dbg/gen  Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
10:30:33 vrb/gen  Entering:UpdateInstallPackages
10:30:33 dbg/gen  progress thread start
10:30:33 dbg/gen  progress start - 1
10:30:44 min/pkg  Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
10:30:44 vrb/pkg  LatestPartInfo: news = news-4b
10:30:44 vrb/pkg  LatestPartInfo: program = prg_av_pro-3a8
10:30:44 vrb/pkg  LatestPartInfo: setup = setup_av_pro-3a8
10:30:44 vrb/pkg  LatestPartInfo: vps = vps-70201
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp413', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp414', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'winsys', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp415', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll804', containing 8 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp416', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll40A', containing 21 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp418', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp419', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll41b', containing 24 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll41d', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll41f', containing 18 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp40b', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp40c', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll43e', containing 9 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp40e', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll81a', containing 17 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll410', containing 25 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll411', containing 27 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll412', containing 17 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_core', containing 9 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll413', containing 25 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll414', containing 12 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll415', containing 24 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll416', containing 24 subversions
10:30:44 dbg/pkg  Loaded pkg info 'winsysgui', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll418', containing 13 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp402', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp403', containing 1 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll419', containing 24 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp404', containing 10 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp405', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp406', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp407', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp424', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp408', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp409', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll40b', containing 18 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll40c', containing 26 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll40e', containing 24 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp804', containing 10 subversions
10:30:44 dbg/pkg  Loaded pkg info 'avscan', containing 6 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp40A', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_pro', containing 11 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp41b', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp41d', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_skins', containing 5 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp41f', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll402', containing 15 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll403', containing 1 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll404', containing 8 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp43e', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll405', containing 30 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll406', containing 6 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll407', containing 25 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll408', containing 10 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll424', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp81a', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_dll409', containing 34 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp410', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp411', containing 2 subversions
10:30:44 dbg/pkg  Loaded pkg info 'av_pro_hlp412', containing 3 subversions
10:30:44 dbg/pkg  Loaded pkg info 'vpsm', containing 1 subversions
10:30:44 dbg/pkg  Loaded pkg info 'vps', containing 87 subversions
10:30:44 dbg/pkg  Loaded pkg info 'news405', containing 1 subversions
10:30:44 dbg/pkg  Loaded pkg info 'news409', containing 1 subversions
10:30:44 dbg/pkg  Loaded pkg info 'setif_av_pro', containing 17 subversions
10:30:44 dbg/pkg  Loaded pkg info 'setup_av_pro', containing 9 subversions
10:30:44 vrb/pkg  FilterOutExistingFiles: 131 & 55 = 76
10:30:44 vrb/pkg  IsFullOkay: setup_av_pro-3a8.vpu - not okay
10:30:44 vrb/pkg  IsFullOkay: setup_av_pro-3a8.vpu - not okay
10:30:44 dbg/pkg  Full of package setup_av_pro was set to 1
10:30:44 vrb/pkg  IsFullOkay: av_pro_core-35c.vpu - not okay
10:30:44 dbg/pkg  SetDownloadBits: av_pro_core setting 1 diffs to process
10:30:44 vrb/pkg  IsFullOkay: av_pro_dll40c-66.vpu - not okay
10:30:44 dbg/pkg  SetDownloadBits: av_pro_dll40c setting 1 diffs to process
10:30:44 vrb/pkg  IsFullOkay: av_pro_hlp40c-166.vpu - not okay
10:30:44 vrb/pkg  IsFullOkay: av_pro_hlp40c-166.vpu - not okay
10:30:44 dbg/pkg  Full of package av_pro_hlp40c was set to 1
10:30:44 vrb/pkg  IsFullOkay: av_pro_pro-219.vpu - not okay
10:30:45 dbg/pkg  SetDownloadBits: av_pro_pro setting 1 diffs to process
10:30:45 vrb/pkg  IsFullOkay: avscan-274.vpu - not okay
10:30:45 dbg/pkg  SetDownloadBits: avscan setting 4 diffs to process
10:30:45 vrb/pkg  ArePartsInstallable: 0
10:30:45 min/pkg  Error processing packages. 0x20000011
10:30:50 dbg/gen  progress end - 0
10:30:50 dbg/gen  progress thread end
10:30:55 nrm/pkg  Transferred files: 0
10:30:55 nrm/pkg  Transferred bytes: 0
10:30:55 nrm/pkg  Transfer time: 0 ms
10:30:55 vrb/fil  NeedReboot=false
10:30:55 min/gen  Return code: 0x20000011 [The package is broken.]
10:30:55 min/gen  Stopped: 13.01.2007, 10:30:55"

hope it could help.... VLK, can you tell me what"s going on ?

[critterz]

i autodownloaded and installed the newest version, and now ie7, nero, and several other programs take at least 90 sec to boot! this occurred upon the reboot right after installing, seems to be an issue only when starting the programs, they seem to run fine once started.

 i am running windows xp sp2. turning off the standard shield doesn't fix it, will try re booting with all the on access providers off.  am i the only one with this prob??

[igor]

So, even if you stop the whole on-access protection, it doesn't help?
That would be rather strange (if the problem was in avast!)... besides, I think there are quite a few users running XP SP2 & IE7, for example.

Let us know your findings, please. Thanks.

[Bluesman]

am i the only one with this prob??

I have XP SP2 on my computers (AMD and P4), and also IE7 and Nero, all is working fine here with the latest version. No problem at all with Nero, IE7, and other program I have checked.

[critterz]

just tried rebooting with all the providers turned off and still ie7 is taking forever to boot.  this is very frustrating, is there any way to re-install the previous version? (other than going through the process of restoring my drive from a backup image?) the machine was running great till i did this update, i recently did a complete reinstall of windows so there aren't many programs on it.

[igor]

What if you uninstall avast! - does that help?

[Rick F]

I just updated to the new avast... (4.7.936).  All went well with the update from the tray icon.  This is on my new computer that replaced my old Win98 machine.  It's a Dell Dimension, WinXP Media Ctr - SP2, Intel Duo core, 2.8 ghz. 1 gig ram, 230 gig HDD.

Running a full standard scan (only 10.2 gig files populated) took 9:49 mins (archived files scan disabled).  Full scan with older ver of avast took 10:20 mins, so it is a bit faster.

Way to go Alwil team! 

BTW, I use IE-7.  No slowdown seen when launching.

[osy]

I also have had major problems with this last update, running Vista x64 Ultimate rtm. The only way I could recover my system was to boot into safe mode and uninstall Avast, after that all was normal.

[Rain]

I run XP Home w/sp2 and have Avast Pro

The only problem I seem to be having with this last update, (I updated from the tray icon this morning) is that I cant seem to password protect my program. I am getting the same error as the others, though my OS is in a different language, so posting the error here as it is worded would seem redundant or useless... Later today I will probably downgrade back to the old version at least until this issue is resolved. What a huge pain in the backside, yuck!

I do not use IE7, rather I use Firefox...

So far no services, or anything seem to be having any trouble, though some of the scanners took a little longer to activate. (The Avast scanners...) Only fine came online initially, then the two other active ones pop up a few moments later. The 8th scanner is not active as I do not use Outlook...

I use Kerio-Sunbelt firewall, if that is somehow relevant...