I have never had a "Go Away" from anyone in the technical forums...
I'm glad you didn't interpret anything posted in this thread as meaning that you should go away. But I'm reacting to a statement posted previously that I've seen, imho, much too often. A statement that implies competent help cannot be obtained on this forum and has been taken that way by other users.
... just trying to help them and redirecting them to correct sites.
Of course - sometimes the best way to help will be a request for assistance from another forum member, stepping aside if a more qualified member has better input, and possibly redirection to another forum. We all must recognize our own limitations. I just don't think its truly being helpful to refer people to other sites as often and as early in a help session as sometimes occurs.
Of course I am referring people to reliable sites ...
I'm sorry to say, Spiritsongs, that even this statement carries the implication that the avast! forum is not reliable. ie If it was reliable why refer someone elsewhere?
As David said, if the help we're giving is wrong or incomplete every forum member has a duty to speak up. Its the only way we can maintain credibility. But it really is a disservice to someone who may have devoted considerable time to research an answer only to find the person seeking help is being told that help should be sought on another site. Its also a disservice to other people that might have been helped if the time had not been spent in research that was ultimately wasted.
As I have said before if there is something wrong with the help you can contribute to helping them here where they sought help.
And to me, this is the ultimate frustration. The fact that you (Spiritsongs) have the ability to contribute some honest-to-goodness help, as you did earlier in this thread, but then choose the other course.