Author Topic: Doubt about Whitelistening Process  (Read 1525 times)

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Offline Imigrante

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Doubt about Whitelistening Process
« on: April 13, 2021, 01:24:59 PM »
Hello everybody.

My Windows software was diagnosed to false-positive and I sent it to the Avast's team for the Whitelistening process.

I've used the FTP to submit the program.

Avast have contacted me to inform that the software doesn't have any malicious content and, therefore, was included in the list.

But I only sent the program's installer to Avast.

Therefore, my question is: They analyze just the installer or the team have installed the software and checked the .exe and any others files?

Since now, thanks for your attention and time.

Regards, Imigrante.

Offline Asyn

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Re: Doubt about Whitelistening Process
« Reply #1 on: April 13, 2021, 01:35:07 PM »
Therefore, my question is: They analyze just the installer or the team have installed the software and checked the .exe and any others files?
Afaik, everything is checked.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Imigrante

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Re: Doubt about Whitelistening Process
« Reply #2 on: April 20, 2021, 06:31:39 PM »
Okk, thanks for your answer!

Regards, Imigrante.

Offline Asyn

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Re: Doubt about Whitelistening Process
« Reply #3 on: April 21, 2021, 07:37:52 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0