Author Topic: Handling of incoming messages  (Read 4793 times)

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Offline Lars-Erik

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Handling of incoming messages
« on: February 04, 2004, 02:47:03 PM »
When a message containing virus is received you get a warning a a couple of choices (including deleting the attachment from the message).

But, if you want to set up automatic handling of this you only have the choises "Silent mode: Yes or No". And under Heuristic "Let be delivered, Delete/Deny access, Mark in subject filed". Which of these options does the same (that is only deletes the infected attachment - not rest of message).

In the help file they talk about an extra "tab" with options on what to do, but I can't find that in the program (the help files doesn't reflect the tabs I really have in the options).
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Offline vojtech

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Re:Handling of incoming messages
« Reply #1 on: February 04, 2004, 04:37:54 PM »
"Silent Mode: No" deletes an infected attachment from a message and moves it to the chest.

The tab "Virus" for complex configuration of virus actions is in Enhanced interface (avast PRO).

Offline Lars-Erik

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Re:Handling of incoming messages
« Reply #2 on: February 04, 2004, 05:25:40 PM »
What about the heuristics settings. What does the different settings there do with the message?
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Offline sedina

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Re:Handling of incoming messages
« Reply #3 on: February 06, 2004, 10:50:28 AM »
Hi,
heuristic check is performed only when classic virus scan doesn't find a virus.
Options for silent mode:
Let it be delivered - it means OK, continue - nothing is done
Delete/Deny access - for incoming message - email is destroyed (replaced with avast! template with some info); for outgoing message - sending of email is blocked
Mark it in subject field - in subject of email is added prefix "[avast! - SUSPICIOUS]"

pavels

Offline Lisandro

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Re:Handling of incoming messages
« Reply #4 on: February 24, 2004, 05:57:59 AM »
Mark it in subject field - in subject of email is added prefix "[avast! - SUSPICIOUS]"

Why this option 'delete' all email body?
I mean, I thought you will just have an maked email with the same body...  :-\
I'm receiving blank emails marked in the subject field. Is it right?
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Offline Vlk

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Re:Handling of incoming messages
« Reply #5 on: February 24, 2004, 08:49:05 AM »
Can you rephrase your question? I don't understand.

Thanks
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Offline sedina

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Re:Handling of incoming messages
« Reply #6 on: February 24, 2004, 11:47:30 AM »
technical: when "Mark it in subject field" is selected, body of email should be intact. What provider does delete email body? Internet Mail or Outlook/Exchange??? For what types of messages (inbound/outbound)? And what about disable/enable "Insert info into messages". Does this affect it? thanks! pavels

Offline Lisandro

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Re:Handling of incoming messages
« Reply #7 on: February 24, 2004, 01:55:58 PM »
technical: when "Mark it in subject field" is selected, body of email should be intact. What provider does delete email body? Internet Mail or Outlook/Exchange??? For what types of messages (inbound/outbound)? And what about disable/enable "Insert info into messages". Does this affect it? thanks! pavels

I'll send an email with that one attached.
Answers: Internet Mail, Outlook Express, Inbound Messages, Insert notes...
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