Author Topic: idp alexa 53 detected when razer software was updating  (Read 3135 times)

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Offline Orangyy

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idp alexa 53 detected when razer software was updating
« on: April 17, 2021, 11:36:01 AM »
I was just updating my razer software and saw a message from avast, saying that it detected "idp alexa 53 ", it did that twice in a row, why?
I'm pretty sure razer synapse is not a virus, maybe it's just an error?

Offline Asyn

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Re: idp alexa 53 detected when razer software was updating
« Reply #1 on: April 17, 2021, 11:50:49 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Offline blarney77

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Re: idp alexa 53 detected when razer software was updating
« Reply #2 on: April 30, 2021, 04:35:01 PM »
I have also has this issue twice recently in the Windows/Installer/Razer Central  folder!  I have had this with the last two updates of this software.  I double checked with Malware Bytes that detected nothing.  Pretty sure it's an FP, but moved to chest anyway.  You might want to look into this.

Offline bob3160

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Re: idp alexa 53 detected when razer software was updating
« Reply #3 on: April 30, 2021, 11:26:59 PM »
I have also has this issue twice recently in the Windows/Installer/Razer Central  folder!  I have had this with the last two updates of this software.  I double checked with Malware Bytes that detected nothing.  Pretty sure it's an FP, but moved to chest anyway.  You might want to look into this.
Follow the instructions outlined by Asyn, https://forum.avast.com/index.php?topic=260775.msg1600722#msg1600722
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