Author Topic: Sensitive Data Shield blocks files in OneDrive?  (Read 1019 times)

0 Members and 1 Guest are viewing this topic.

Offline Sam B

  • Newbie
  • *
  • Posts: 8
Sensitive Data Shield blocks files in OneDrive?
« on: April 19, 2021, 10:34:28 AM »
Hello,

Recently I got an Avast Ultimate subscription and I'm loving it so far. However, after scanning and protecting sensitive files with Sensitive Data Shield, some files (the ones that are protected) have a red X in my file explorer (see attachment). The status is 'Error'. How do I fix this?



Thanks in advance!

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Sensitive Data Shield blocks files in OneDrive?
« Reply #1 on: April 19, 2021, 11:00:36 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Sam B

  • Newbie
  • *
  • Posts: 8
Re: Sensitive Data Shield blocks files in OneDrive?
« Reply #2 on: April 19, 2021, 11:23:23 AM »
Thank you. So would adding OneDrive to 'Allowed Apps' fix this?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Sensitive Data Shield blocks files in OneDrive?
« Reply #3 on: April 19, 2021, 11:46:30 AM »
You're welcome. (Yep, it should.)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0