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Author Topic: Office Delay Problem  (Read 7645 times)

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Online DavidR

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Re: Office Delay Problem
« Reply #15 on: January 21, 2007, 03:02:45 PM »
I could well be wrong about the name, you could try temporarily turning the indexing off if nothing else it would eliminating it as a suspect.

Whilst this delay is going on is the avast icon rotating ?
If so enable  'Show detailed info on performed actions' in the standard shield provider this should show what is being scanned.

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iassael

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Re: Office Delay Problem
« Reply #16 on: January 21, 2007, 03:20:42 PM »
sorry the indexing service is disabled.
also it hangs while it scans the same file...
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Online DavidR

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Re: Office Delay Problem
« Reply #17 on: January 21, 2007, 03:31:33 PM »
Is the file it is hanging displayed and if so what is it, file name and location ?

Is that the file you are trying to open ?

Did you try what Tech suggested in his first reply, "You can disable the scanning while opening files..." Temp disable that and see if it loads as normal and see if there are any other files being scanned on loading.

Sorry I'm clutching at straws here as I haven't seen this on the forums before and I still use Office 97 I never saw a need to upgrade.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

iassael

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Re: Office Delay Problem
« Reply #18 on: January 21, 2007, 03:37:28 PM »
I use office xp.
look the problem exists with about 20 files and not with all of them. When i try to load each one of them it hangs and the last entry that avast displays during the load is the filename of the .doc i opened.
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Offline igor

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Re: Office Delay Problem
« Reply #19 on: January 21, 2007, 03:54:02 PM »
How big are the affected files? (approximatelly)
If you scan the files by an on-demand scanner (Simple User Interface), instead of opening them - do they also take similarly long to scan, of are they processed quickly?
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iassael

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Re: Office Delay Problem
« Reply #20 on: January 21, 2007, 03:56:13 PM »
size does not matter...
And it is not affected
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Offline igor

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Re: Office Delay Problem
« Reply #21 on: January 21, 2007, 04:40:49 PM »
I mean, how big are those files for which the opening is slow?
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iassael

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Re: Office Delay Problem
« Reply #22 on: January 21, 2007, 04:56:19 PM »
from 120 kb to 6 mb is the same
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