I saw a screen shot of settings that can be changed, but I can't figure out how to bring that settings box up so that I can change to interactive!
Can someone send me the explanation of how to get into that screen for resident task settings?
Left click the 'a' blue icon.
Click 'Details' button (if needed, to expand options).
Choose Internet Mail provider at left, Customize button, then go to Heuristic tab of settings.
Remove the 'Silent mode' check.
Do the same for the Outlook plugin.