Author Topic: BSOD Avast - Old Issue, Updated Avast  (Read 1873 times)

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Offline mrwalterde

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BSOD Avast - Old Issue, Updated Avast
« on: April 22, 2021, 05:01:37 AM »
Acer Nitro 5 AN515-54
Drivers Updated

Windows 10 Updated
Avast Free Updated

BSOD FAULTY_HADWARE_CORRUPTED_PAGE

it loads aswSP
loads aswSnx
loads FileCrypt
loads aswMonFlt
loads Driver
load complete
npsvctrig

I've seen many posts on this forum and it seems that it was an issue solve through update, but for some reason I'm still dealing with it besides having everything updated. So, would you please lend me a hand solving this issue?

Offline Asyn

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W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mrwalterde

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #2 on: April 23, 2021, 02:39:33 PM »
-> https://support.avast.com/en-ww/article/Troubleshoot-blue-screen-crash


I've already done that. After allowing again the modules system was back on crashing into BSOD. The next step of the page is getting here in the forum.

Offline Asyn

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #3 on: April 24, 2021, 06:50:58 PM »
- Which version/build of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mrwalterde

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #4 on: April 25, 2021, 03:25:58 PM »
- Which version/build of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?


- version 21.3.2459 (21.3.6164.656); UI 1.0.612;
- Windows 10 Pro 20H2 19042.928 Windows Feature Experience Pack 120.2212.551.0 64bits
- No
- default windows defender only now fully disabled

Offline Asyn

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #5 on: April 25, 2021, 05:23:39 PM »
Follow instructions: https://support.avast.com/article/33/ and post the File-ID or name of the Support-File here afterwards.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mrwalterde

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #6 on: April 27, 2021, 08:00:31 PM »
Follow instructions: https://support.avast.com/article/33/ and post the File-ID or name of the Support-File here afterwards.

C:\Users\Novo\AppData\Local\AvastSupport\20210427_1755_7PPTV_3536196598.zip

ID 7PPTV

Offline Asyn

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #7 on: April 28, 2021, 09:34:15 AM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #8 on: April 28, 2021, 10:41:49 AM »
ID 7PPTV
Hi, I forwarded it.
Hi, the devs can't find the package. Please try again or share it in a different way (e.g. some file share service).
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mrwalterde

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #9 on: April 28, 2021, 07:08:12 PM »
I've PM you. Can you confirm?

Offline Asyn

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #10 on: April 29, 2021, 11:12:44 AM »
I've PM you. Can you confirm?
Thanks, I'll inform the devs.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #11 on: April 30, 2021, 04:18:22 PM »
Dev-Info: It doesn't seem to be connected to Avast. Found very similar case when closing MSIAfterBurner (SW used for GPU fine tunning). This crash is during closing of NVDisplay.Container.exe. So I would say this is some random bug in GPU driver, probably Nvidia only.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mrwalterde

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Re: BSOD Avast - Old Issue, Updated Avast
« Reply #12 on: May 02, 2021, 11:43:12 PM »
That would make sense if after I've uninstalled the Avast for a week the problem wouldn't disappear, but it did. A Gethier case maybe?

Anyway I'll try my luck with Nvidia support and come back here to notice if it was a false flag. Thanks for the hint!