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Author Topic: after scanning....  (Read 2131 times)

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trish59

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after scanning....
« on: January 28, 2007, 08:01:05 PM »
I scanned a friends computer the other day, and after avast was done, it had 9178 items.  I tried fixing... couldn't be done.  I tried moving and renaming, ...still wouldn't allow me.  Couldn't even place in chest.  The only option appears to be deleting, but I'm not comfortable with this at all.  What do I do now?  I will also mention, these appear to be issues from a game (from the names like blasterball, eyeballs, etc.), although she swears she's never downloaded or played games online.  I believe her, but I do wonder if her ex-boyfriend may have.
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Offline Lisandro

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Re: after scanning....
« Reply #1 on: January 28, 2007, 08:28:31 PM »
Too many items infected could ask for reinstallation... could be easier than cleanning.
Are you using Windows XP?
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning.
Select for scanning archives.
Boot.

Access denied means, generally, that the file is in use by another process (program) and cannot be repaired/cleaned/moved/handled by avast!
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Offline igor

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Re: after scanning....
« Reply #2 on: January 29, 2007, 10:12:04 AM »
What exactly were those items? I mean, was a virus name shown next to them? If yes, which one? If not, what exactly did the results say? (a few examples)
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