Author Topic: I Can't Gain Free Premium Because of Friend Invitation  (Read 1669 times)

0 Members and 1 Guest are viewing this topic.

Offline Oner41

  • Newbie
  • *
  • Posts: 14
I Can't Gain Free Premium Because of Friend Invitation
« on: April 26, 2021, 06:03:49 PM »
I invited 4 friends to Avast, they're seen in Avast's interface. But I can't get my prize. Avast says payment is failed. Also I can't gain the premium.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76142
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast PremSec 22.6.7351.BC [UI.712] - Firefox ESR 91.10 [NS/uBO/PB] - Thunderbird 91.10
Avast-Tools: Secure Browser 102.1 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Oner41

  • Newbie
  • *
  • Posts: 14
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #2 on: April 26, 2021, 08:06:30 PM »
-> https://www.avast.com/recommendation-terms-and-conditions
Yes, I providing all of conditions and they seen in Avast interface but I can't take my prize.
« Last Edit: April 26, 2021, 08:13:38 PM by Oner41 »

Offline Oner41

  • Newbie
  • *
  • Posts: 14
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #3 on: April 28, 2021, 09:54:32 AM »
I still need help.

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2379
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #4 on: April 29, 2021, 03:34:23 PM »
I still need help.

Hi,

What happens after you click on the ‘Claim now’ button?
Please attach a screenshot.

Offline Oner41

  • Newbie
  • *
  • Posts: 14
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #5 on: April 29, 2021, 04:33:35 PM »
I still need help.

Hi,

What happens after you click on the ‘Claim now’ button?
Please attach a screenshot.
It's in Turkish but I hope you understand.

Offline Oner41

  • Newbie
  • *
  • Posts: 14
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #6 on: May 01, 2021, 03:20:23 AM »
I'm still experiencing this issue.

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2379
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #7 on: May 03, 2021, 05:03:25 PM »
I'm still experiencing this issue.

Hi,

Can you provide us with a support file id, please?
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file

Offline Oner41

  • Newbie
  • *
  • Posts: 14
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #8 on: May 04, 2021, 11:47:15 AM »
I'm still experiencing this issue.

Hi,

Can you provide us with a support file id, please?
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file
FIS6F

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2379
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #9 on: May 05, 2021, 01:33:50 PM »
I'm still experiencing this issue.

Hi,

Can you provide us with a support file id, please?
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file
FIS6F

Hi,
Can you try it again and let me know if it is now working for you, please?

Offline Oner41

  • Newbie
  • *
  • Posts: 14
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #10 on: May 05, 2021, 11:33:52 PM »
I'm still experiencing this issue.

Hi,

Can you provide us with a support file id, please?
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file
FIS6F

Hi,
Can you try it again and let me know if it is now working for you, please?
It's still same and it's last day of the Avast subscription. It will make my system unsafe. :(
Note: Avast don't wants credit card information. This tab is always empty.


Also I'm tried buying it a lot of times. It says 0.00 TRY. Will there be any payment?
« Last Edit: May 05, 2021, 11:36:08 PM by Oner41 »

Offline augusto78

  • Newbie
  • *
  • Posts: 4
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #11 on: May 06, 2021, 12:28:55 AM »
i have the exact same problem!!

Offline augusto78

  • Newbie
  • *
  • Posts: 4
Re: I Can't Gain Free Premium Because of Friend Invitation
« Reply #12 on: May 06, 2021, 12:52:08 AM »
I'm still experiencing this issue.

Hi,

Can you provide us with a support file id, please?
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file

Same problem here! my support id is KGR8I