This is one of the first timeout messages I have seen in a long time, certainly since avast unchecked the Timeout for Internet communications some time ago. A google search for the error number returns many hits not too helpful though.
So if you can answer Alan's questions and most importantly the exact error message or post a screen shot of it.
You could try deleting the entry for ashMaiSv.exe avast mail scanner in the ashampoo firewall and try to download your email again, this will force ashampoo to ask permission again, this has sometimes overcome a case where even though the provider is allowed the firewall still seems to block it.
You might want to change your avatar for another, resize or use this one. We try to keep avatars around 100 X 100 for those who don't have high resolution monitors.