Author Topic: New Product Testing: New installer and updater for Avast Antivirus  (Read 22360 times)

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Online bob3160

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #60 on: June 15, 2021, 11:30:50 PM »
I'm on that version.

The system restarted without a problem.
My original complaint about always being told that the version needs updating
still has not been fixed even with this latest update.
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Offline lukas.munduch

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #61 on: June 16, 2021, 07:30:26 AM »
bob3160: Yes, I am aware of it but its different issue and it is investigated by AV UI team. Unfortunately we still don't know why is this happening on your machine and we are not able to induce it :(

Guys, is there someone else who induced issue that there is information in UI that AV needs update even if product is already up-to-date?

Offline lukas.munduch

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #62 on: June 16, 2021, 07:47:26 AM »
It installed without any problems. I really like how it now installs fully and shows progress within single popup from start to end. Before, even when popup above taskbar was gone, it was still installing stuff with another progress bar within the interface and it really wasn't done well. This is much better. When popup above taskbar disappears, it's fully installed. I like that.

I do have a complaint though. Under "Custom" install, those "Minimal" and "Recommended" buttons on the right edge of installer feel totally out of place there. Place them between the introduction text and all the checkboxes. Anywhere but where they are would be better quite frankly. Would prefer if it was a button with text only. Having to hover over icons to see what they even are is an unnecessary step.

Hello, we redesigned "Minimal" / "Recommended" buttons on "Customize installation" screen. Thank you again


Offline nadimmahmudkitkat1

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #63 on: June 16, 2021, 08:12:36 AM »
why avast team is not responsing me with this problem..here is screenshot.Google,Microsoft Edge,Firefox working voice translation.but voice translation is not working on avast secure browser...I need Emergency help.because i like to use avast secure browser

Offline lukas.munduch

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #64 on: June 16, 2021, 08:39:58 AM »
why avast team is not responsing me with this problem..here is screenshot.Google,Microsoft Edge,Firefox working voice translation.but voice translation is not working on avast secure browser...I need Emergency help.because i like to use avast secure browser

Hello, I will inform guys from Secure Browser team about your issue. On the other hand your issue is not related to new installer we are testing here so I would recommend you to report Avast Secure Browser issues to this forum section https://forum.avast.com/index.php?board=78.0 because guys from browser team are not probably monitoring this topic. Thank you

Offline nadimmahmudkitkat1

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #65 on: June 16, 2021, 09:08:38 AM »
your given forum new topic.....i added my information..but any Avast support team is not reponsing me :'( :'( :'(

Offline lukas.munduch

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #66 on: June 16, 2021, 09:48:36 AM »
your given forum new topic.....i added my information..but any Avast support team is not reponsing me :'( :'( :'(

I am sorry to hear that. I talked about your issue with my colleague from browser team and they found your topic here https://forum.avast.com/index.php?topic=276493.msg1619801#msg1619801 Guys from browser team will respond to you soon. Thank you

Offline nadimmahmudkitkat1

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #67 on: June 16, 2021, 12:31:05 PM »
ok...thanks sir.. i am waiting for your response..

Offline lukas.munduch

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #68 on: June 16, 2021, 05:28:36 PM »
I'm on that version.

The system restarted without a problem.
My original complaint about always being told that the version needs updating
still has not been fixed even with this latest update.

Hi bob, good news. We were finally able to induce issue with "Important update available" info in UI of up-to-date product on our machines. Can you please check this registry value?
HKEY_LOCAL_MACHINE\SOFTWARE\AVAST Software\Avast\properties\settings\Common\ProgramUpdateAvailable=1

This value should be related to this issue. Please let me know if value is present in your registry. You can also manually change it to 0 (with disabled Self-Defense) as temporary workaround. It should help. We will try to fix it as soon as possible of course

Online bob3160

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #69 on: June 16, 2021, 05:53:48 PM »
I'm on that version.

The system restarted without a problem.
My original complaint about always being told that the version needs updating
still has not been fixed even with this latest update.

Hi bob, good news. We were finally able to induce issue with "Important update available" info in UI of up-to-date product on our machines. Can you please check this registry value?
HKEY_LOCAL_MACHINE\SOFTWARE\AVAST Software\Avast\properties\settings\Common\ProgramUpdateAvailable=1

This value should be related to this issue. Please let me know if value is present in your registry. You can also manually change it to 0 (with disabled Self-Defense) as temporary workaround. It should help. We will try to fix it as soon as possible of course
Praise the Lord and pass the ammunition! It was indeed 1. I've made the registry change suggested and here's the result after a re-start.

I'm happy that Avast had the perseverance to keep digging till this mystery was solved. Thanks.
I've made the change manually on my main system. I'll wait for you to push through the fix so it will
fix the other 3 computers.
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Offline RejZoR

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #70 on: July 10, 2021, 08:31:48 PM »
It installed without any problems. I really like how it now installs fully and shows progress within single popup from start to end. Before, even when popup above taskbar was gone, it was still installing stuff with another progress bar within the interface and it really wasn't done well. This is much better. When popup above taskbar disappears, it's fully installed. I like that.

I do have a complaint though. Under "Custom" install, those "Minimal" and "Recommended" buttons on the right edge of installer feel totally out of place there. Place them between the introduction text and all the checkboxes. Anywhere but where they are would be better quite frankly. Would prefer if it was a button with text only. Having to hover over icons to see what they even are is an unnecessary step.

Hello, we redesigned "Minimal" / "Recommended" buttons on "Customize installation" screen. Thank you again

Ok, although personally, I'd do it like so. Either way, I'd center the checkboxes below to the text above it and not align them with the Recommended/Minimal buttons.
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Offline maripolo523

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #71 on: August 28, 2021, 01:00:15 AM »
Yes, Avast firewall and Evorim firewall are both enabled

Online bob3160

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Re: New Product Testing: New installer and updater for Avast Antivirus
« Reply #72 on: August 28, 2021, 01:04:23 AM »
Yes, Avast firewall and Evorim firewall are both enabled
One firewall not both.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq