Author Topic: why don't I receive a new key?  (Read 2327 times)

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altar

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why don't I receive a new key?
« on: February 20, 2007, 02:39:16 PM »
Hi all,
My Avast is coming close to expiration and I re-registered to get a new key but it's been 2 days and nothing has come yet. Is that normal?
Thanks

Offline DavidR

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Re: why don't I receive a new key?
« Reply #1 on: February 20, 2007, 02:42:55 PM »
The registration is sent automatically on completion of registration and you should receive an email from register @ avast.com (without the spaces) with your registration key.

Does your ISP or you use an anti-spam, if so ensure the above email address is added to the white list.

Try re-registering again and use a different email address.
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Offline Bluesman

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Re: why don't I receive a new key?
« Reply #2 on: February 20, 2007, 02:45:40 PM »
Also check if you have a spamfilter installed on your computer, a friend have Spamihilator and that filter ate his registration mail :)

Also check the spamfolder, if you use webmail, like Hotmail.
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Offline chocholo

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Re: why don't I receive a new key?
« Reply #3 on: February 21, 2007, 02:24:31 PM »
Last key for your al__r._n@la____e.n_t address was sent on  Feb/20/2007 09:39:59. Please check your spam folder or add @avast.com into your white list.